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Art Van Furniture

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Art Van Furniture is a family-owned company that provides quality furniture. It was established in 1959. The company offers mattresses, furniture for living room, bedroom, dining room and more. Art Van Furniture is a major furniture retail store chain based in Warren, Michigan. Nearly thirty stores have been opened in the state of Michigan, including many locations in Metro Detroit. Van Elslander, the owner of the company, based his business on the principal of quick delivery. In 1992 Art Van Furniture added clearance centers to his stores that sell products that were damaged or defective at a discounted price. Art Van Furniture operates 31 stores in 30 cities throughout Michigan and employs approximately 2500 associates. Please try to contact Art Van Furniture Customer Service directly prior to posting any complaints on this site.

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Art Van Furniture Complaints & Reviews

Art Van Furniture Reviews

OddRodsG...
Art Van Furniture
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

Art Van cares only for your $$$$$$$I post this on Craigslist on April 9 2012 It may be gone by the time you see it ..if it is search Art Vanin Northern Michigan Craig...

#310923
Apr 09, 2012
136

Cecel061...
Art Van Furniture company
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

I both a bunk bed on March 13, 2012 when we received the bunk bed all parts of screws are missing. I'm not happy at all. Also the furnature has been opened already. Case like t...

#305018
Mar 15, 2012
234

Anonymous
Art Van Furniture - Art Van 10 year waranty will not cover peeling on couch.
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

I purchased leather set (couch, love seat) from Art Van with the ten year warranty. The couch looks has been peeling. So I called Art Van and they sent a technician out to look at ...

#303144
Mar 08, 2012
346

Anonymous
Art Van Furniture - ART VAN DID ME THE BIGGEST FAVOR!
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

I WORKED FOR ART VAN AT THE DIXIE HWY STORE IN 1988-89.I WAS THE TOP SALES VOLUME PERSON EVERY WEEK WITHOUT FAIL BECAUSE I TOOK CARE OF MY CUSTOMERS.THE SALES MANAGER COULD NOT STA...

#302081
Mar 04, 2012
512

Anonymous
Art Van Furniture - Very unprofessional service!
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

Art Van sales people, even though many of them were present, most of them were chating with each other and ignoring the costemers questions and concerns. Several sales people appro...

#299554
Feb 23, 2012
343

LittleRed
Art Van Furniture - Disabled by accident as design/sales assoc. at Art Van Furn.-owner scams my WCBenefits for 20 yrs
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

In May of '91 I was instructed by my Supvsr. that rather than have the warehouse men add a 128# cocktail table to the other items of a large order I sold to a local Private Cou...

#293842
Feb 01, 2012
555

Anonymous
Art Van Furniture - Damaged furniture
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

Picked up media console from Traverse City drove 1 hour to cottage home and opened box only to find the corner was smashed in. I feel, the staff at the store put the box upside dow...

#287170
Jan 07, 2012
449

Angelsrg...
Art Van Furniture - "We don't do *** for you."
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

Art Van slogan "We do more for you"....when they really don't..... their slogan should read "WE DON'T,WON'T DO *** FOR YOU!!!" A michigan company that partonize china cheaply ma...

#284442
Dec 28, 2011
563

Larryy
Art Van Furniture , please tell the truth!!!!
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

I could shoot myself in the foot. Again we went back to Art Van, even when we feel we got take on a Foster mattress, to late now. on with my reason for being PISSED OFF, wife and I...

#284101
Dec 26, 2011
687

ZingZing59
Art Van Furniture - Won't honor mattress warranty
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

We Purchased King Koil Mattress 25 year warranty from Art Van in 2009 this mattress has low spots on both sides top and bottom plus plastic sticking out of the buttons. When I com...

#284011
Dec 26, 2011
546

Ctw12011
Art Van Furniture - False advertisement: giving false eta's to sell product
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

I ordered furniture from art van. I was told furniture would arrive mid December 2011. After not receieving any information by today 12/21/2011, I decided to call and find out what...

#283351
Dec 22, 2011
491

Mike Liv...
Art Van Furniture - Do not care about jobless people
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

I applied for a job at a company about 3-4 weeks ago and was in contact with the owner of the company and had an interview with him. He wanted to call my former employer and that ...

#283179
Dec 21, 2011
550

Anonymous
Art Van Furniture - Advertise 15% off total purchase, don't honor it
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

Went to Art Van on 12/11/11 and was given a flyer when entering the store advertising 15% off total purchase, no conditions.Purchased a piece off furniture. No 15% off....

#280776
Dec 11, 2011
541

Anonymous
Art Van Furniture - Mattress-Art Van is a fraud
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

I am currently having a mattress issue and warranty issue with Art Van. My bed is sagging in the middle very badly. Art Van sent a technician out to look at the bed. What a tota...

#279155
Dec 04, 2011
672

Alldone
Art Van Furniture says "too bad".
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

Purchased a Simmons Dual Comfort mattress from Battle creek store. The floor model I tested was labeled Soft/Medium. After 30 days, i realized I needed all Medium comfort. I had to...

#274175
Nov 10, 2011
792

Coffeene...
Art Van Furniture - Art Van hires 130 new sales associates.
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

Recently much bravado and hoop-la was made in several business publications about Art Van furniture hiring 130 new sales associates for the upcoming Christmas holiday. How sad noth...

#273478
Nov 07, 2011
992

Larryy
Art Van Furniture - Art Vans does not live to there warranty's
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

I purchased a Pillow top mattress from Art Vans, they gave me a test to see what frimness we wanted, so we can sleep in comfort, also stated there is one year warranty, but you mus...

#270273
Oct 24, 2011
785

Anonymous
Art Van Furniture - Art Van cannot deliver quality living room set in 5 attempts
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

I bought a leather sofa, loveseat & 3 tables. All but the end table were scratched in multiple places in the first delivery. 2nd delivery resulted in a coffee & sofa table being ...

#270208
Oct 24, 2011
618

Grandpar...
Art Van Furniture - Art Van of Traverse City does not honor leather protection plan.
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

I am shocked that Art Van of Traverse City has continually given my son & his wife the run-around on repairing their leather sofa and chair despite that fact that they purchased th...

#270045
Oct 23, 2011
677

T5532am
Art Van Furniture - ArtVan Brutal Customer Serv & Warranty
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

Bought a $1500 kitchen table set and extended warranty from ArtVan in Sterling Heights, Mi. Seven of the chairs seams are coming apart and leather is splitting. I was told by their...

#266820
Oct 08, 2011
682

OtisJohn...
Art Van Furniture - Art Van Saginaw is racist
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

I walked into Art Van store in Saginaw with cash in hand to buy me sum furniture. Sum white woman came up to be helpful but then disappeared for awhile. She comes back later with a...

#266470
Oct 06, 2011
770

Kimmiesn...
Art Van Furniture - Art Van makes employees work for free.
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

Art Van store manager ,Kathy Mardlin, made employees at the Bay City store work for free on their own time on July 4th weekend several years ago. They had to walk thru Wenona Park ...

#265973
Oct 04, 2011
741

Littledago
Art Van Furniture - Art Van, purchased over 10 thousand dollars of junk
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

We purchased OVER $10,000 in furniture in the last few months at art van. We had it in layaway, and when everything was ready to be delivered they delivered A kitchen table with NO...

#264440
Sep 27, 2011
916

Mike586
Art Van Furniture - Art Van bullies
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

I recently purchased some a sofa and mattress set at the Lakeside Art Van store on Hall Rd.. The mattress they delivered felt nothing like the one in the store and when I went ther...

#263660
Sep 23, 2011
638

Ishotthu...
Art Van Furniture is RAPE
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

I'm a employee at Art Van Furniture whose been with the company for 2 years. I work over 40 hours a week at minimum wage with no benefits. Had to work alone often (loading furn...

#263220
Sep 21, 2011
832

SISTERSI...
Art Van Furniture - Young new manager making employee physically ill
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

There is a new manger with the company ,Her name is jo something that has been harrassing an employee of 33 years with art van. she is only 27 years and knows nothing about the bus...

#262554
Sep 17, 2011
700

Robertap...
Art Van Furniture - Art van's what a rip off~!
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

We purchased a couch and Love seat from Art van's in February 2011 it was delivered in March...since that time they have been out 4 different times including today! First cause the...

#261650
Sep 13, 2011
807

Anonymous
Art Van Furniture - Tv add got me to store on free delivery of mattress
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

Tv add said last day Sunday to purchase a mattress with free delivery. No associate available had to have somone use phone to send someone over, did not know anything about my clai...

#259861
Sep 04, 2011
477

Wahine
Do Not Purchase or Finance at Art Van Furniture !
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

YEARS ago I purchased $10,000 worth of furniture at Art Van in Michigan. I was very young at the time and had perfect credit. I trusted the Sales Manager who convinced me to fina...

#258979
Aug 31, 2011
1059

Dcc
Art Van Furniture - Bought a swivel chair full of mold
5.0 6500 14 Mile Road WarrenMI48092 (586) 983-2078, (888) 4-ART-VAN (427-8826) http://www.artvan.com/Furniture/Store/Content_contactUs_10051_10052_-1

I have waited about 10 days to pick up SKU 370021482 item (a Swivel Chair with Ottoman) from Art Van's warehouse in Warren (14 mile rd, between Van *** and Mound rd). Finall...

#257277
Aug 23, 2011
689
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Furniture is large movable equipment, such as tables and chairs, used to make a house, office, or other space suitable for living or working. A figurative meaning of this word is a person's habitual attitude, outlook, and way of thinking. A lot of us have tried in vain to choose a right furniture store to upgrade the house or apartment. You can go and survey which furniture stores and manufacturers of furniture are popular among your friends and neighbors. You can check all the advertisements for the past years and define which furniture companies are delivering the highest quality of furniture and services. But the wisest choice would be to make a small research about furniture on the Internet. There you can find a lot of useful information on furniture stores, manufacturers, companies, etc. The furniture is different for different rooms in a house, or different places. Furniture is needed almost everywhere.

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