Art Van Furniture - My daughter and my grandson have been cut by exposed staples

The back of the couch I bought is coming off and there are several exposed staples that are sharp enough to cut you if you get too close to them. I bought the couch last year at Art Van, the Hall rd store. Also two of the legs are cracked. When I called customer service they said in effect "we will do nothing about those problems."

They want to charge me to fix the problems. I wouldn't trust that either


That's the quality level you can expect at Art Van and the level of customer service you can expect - if you are daring enough to shop there!

review #191760
0 0 Helpful?
Had the same issue0 Comments3
Had an experience with Art Van Furniture?  Submit review about this company
Comment as anonymous As anonymous or Login
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Research before youbuy from Ar

Feb 14, 2011 #248863

Bought a warranty...I think a couch has a warranty that it automatically comes with. Art Van is known for not honoring their warranty and shoddy service. And...deceptive sales. Need we say more??

0 0 Reply
Bonnie White

Aug 23, 2010 #179339

Maybe you should have bought a warranty! Just a thought...

0 0 Reply

Aug 05, 2010 #172309

I'll be sure to avoid this company. Thanks for sharing this info.

0 0 Reply

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You may also like

You were reading a complaint about Art Van Furniture.
Filing a new complaint about