Art Van Furniture - My daughter and my grandson have been cut by exposed staples

The back of the couch I bought is coming off and there are several exposed staples that are sharp enough to cut you if you get too close to them. I bought the couch last year at Art Van, the Hall rd store. Also two of the legs are cracked. When I called customer service they said in effect "we will do nothing about those problems."

They want to charge me to fix the problems. I wouldn't trust that either


That's the quality level you can expect at Art Van and the level of customer service you can expect - if you are daring enough to shop there!

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Review category
Furniture and Decor
Review rating
1 out of 5
review #191760
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Feb 14, 2011 #248863

Bought a warranty...I think a couch has a warranty that it automatically comes with. Art Van is known for not honoring their warranty and shoddy service. And...deceptive sales. Need we say more??

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Bonnie White

Aug 23, 2010 #179339

Maybe you should have bought a warranty! Just a thought...

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Aug 05, 2010 #172309

I'll be sure to avoid this company. Thanks for sharing this info.

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