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We had bought a couch and loveseat (both reclining) about 4 years ago. Paid a somewhat fair price (can't rememder). Sagging cushions, broken springs in seat areas, broken reclining mechanisms. We still have our 15 year old furniture from Bay Furniture and a loveseat...
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2.1
#1075063
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We ordered a $1300 leather recliner at the Art Van Furniture Store in Taylor MI which was completed by their associate on line. Site and salesman said one to two weeks. Two weeks went by and they said another two weeks or so and that we had to put it together...
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I didn't like
  • Being ripped off
#1074803
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We purchased The Cloud sectional sofa less than a year ago. We noticed the wedge was a different color than the rest of the set. We have the set that is in the greyish-blue color. The wedge has brown tones to it. The entire wedge is a different color. When we called to...
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#1073772
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Art Van Furniture Sofa Review

Art Van Furniture
#1024666
1.8
Details
Horrible Furniture at high prices. Their furniture is *** so is their service! Couch ripped after a couple months. They keep sending someone to sew it instead of replacing it. We've had it 7 months and it's ripped 4x already probably more but we can't be home every week to get it sewed. Wood Furniture came with nics and scrapes. There furniture is *** look elsewhere.
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Delivery Service
Diversity of Products or Services
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Product or Service Quality
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Style and Design
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Warranty
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Art Van Furniture Delivery Service Review

Art Van Furniture
#1018006
3.3
Details
Today my mattress was damaged during delivery and it was down hill after that
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Price Affordability
Product or Service Quality
Style and Design
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Art Van Furniture Customer Care Review

Art Van Furniture
#1017112
Terrible customer service! Only worried about the sale not the customer!
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Kingsdown Mattress Mattress Review

Art Van Furniture
#998652
On our second 800 series king mattress, first under warranty in less than a year , broke down! Second one , 1 1/2 year , same thing! Over priced gimmic!! Don't waste your money!!!
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I purchased 2 recliners I paid good money for them even though they were on sale,the lady wbo sold them said if I had a problem their company would fix them she assured me that when I recieved them there was a nail in the arm rest the material was over it in time it...
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5.0
#1071802
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My husband and I purchased a sleep set with a king mattress from the clearance center at Great Lakes outlet last month. We have moved to a new place so the bed is the only piece of 'furniture' in the house. About three weeks ago I started waking up with red breakouts...
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1.0
Product
#1070661
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Art Van delivery game plan, come into your house to deliver new mattresses, they immediately start ripping into your old box springs. Point out little bits of foam & say it's a " bed bug shell" Refuse to take your old mattress or set up your new stuff. WE DONT have bed...
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2.0
#1069069
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FRAUD I came to write a complaining review but seeing the stars I don't think it even matters. I should have checked Yelp before. Anyway I got to share my experience hoping to help someone else to make a better decision. So! About 3 months ago i purchased some...
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3.1
I didn't like
  • Poor
#1067965
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Well my furniture was broke I called 3 times before anybody ever called me back then I was passed the seven days of return myrocker leans to the right my couch you can fill boards and stuff loose the left side of my couch leans down on the floor and the other side is...
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#1067113
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Bought brand new leather recliners with a warranty. When I got them home one recliner would not recline. Called customer service and they sent a guy out-that was 8 *** months ago. Called and complained enough that they sent a guy out-said "oh-wrong part" after 5 months...
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1.5
#1063970
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I ordered two nightstands for pick up. I had to repeatedly call and wait for up to an hour for a live person to tell me if they were at the store for pickup. When I picked them up, they were both in boxes. Upon opening the boxes, it was clear that both of them were...
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1.3
I didn't like
  • Unqualified sales people
  • Suck
  • Do not stand behind products
#1063244
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