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I will never ever shop at Art Van again. I ordered a furniture set 1st week of March, told it would be ready March 15..here we are March 24, still nothing. Told them I wanted to return my "order" & was told I would have to pay a 15% restocking fee...RE"stocking" fee,...
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Anonymous
MTHOMP

Art VAn 14 and Van *** Store

Anonymous
MTHOMP

DANAHLI: Ever get your furniture? We are still waiting and have heard nothing. Never will I shop Art Van again. I was hoping to have new furniture for Easter, having guests,...

#228625
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I have had my couch in art van 3 times in the last two weeks. I had the delivery drivers take it right back because the furniture looks absolutly terrible when it comes back from the repairs department. I called corprate and they were just as rude and unhelpful as the...
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Anonymous
Amy & Larry Forgione

We just purchased furniture from Art Van and my husbands identity got stolen right after we opened credit in the store. I don\'t know if this an inside job or not but it seeme...

Anonymous
FuriousCustomer

Before we got married, my wife and I purchased all of our furniture from Art Van… what a MISTAKE!!! We have two couches that we paid over $2000 for and just after one year o...

#228573
Reply to reviews
FIRST TIME WITH ART VAN AND VERY DISAPPOINTED . SALES GIRL SUPER SOLD AND PAID CASH DELEIVERY PROMISED OR AT LEAST A CALL ON UP DATE AND HAVENT HEARD A THING HAD TO CALL OURSELVES SEVERAL TIMES PUT ON HOLD SENT TO DIFFERENT PEOPLE TO TALK TO FINALLY A MANAGER CAME ON...
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Anonymous
MTHOMP

By the way, furniture is made by Simmons,aka United Furniture and is made here in the U.S. according to the Simmons Furniture website.

Anonymous
MTHOMP

Same here, delivery promised in 3 days from 3/12 cash purchase. Then told it was not in stock and would be in by latter part of March. Called two weeks ago to be told, \"Don\...

#227738
Reply to reviews
I bought a sofa and recliner just about a year ago. Since april of 2010 there service department has been out four times! I have cut my heel on staples coming out of the sofa, have had our pillows come apart at the seams. the cushions are pilling so bad they told me...
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Anonymous
Jan

I wouldn't call it commission! $10.00 an hour. If you don't make that in commission, by working all evenings, every Saturday (all day 'til closing, same thing on Sunday) the...

Anonymous
tony

What % commission do they pay?

#226658
Reply to reviews

Bought a couch from art van furniture within 6 months cushions collapsed sides were falling in called them they told me nothing they can do I will shop at Gardner White from now on they lost a 15 year customer! Can't believe they sell defective items it was clearance...
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Anonymous
Sallie

Sorry for you loss. Art Van is horrible they will tell you it is your fault if they cannot recoup there money. Some manufacturer's will back up there product and help the comp...

Anonymous
Melinski

My DH and I bought a decent couch for $1,000 from Art Van in Saginaw. Although i realize it was not the most expensive couch in the showroom, It wasn't the cheapest couch eit...

#218732
Reply to reviews
With much excitement, we bought a dining table from Art Van, considering that its quality is reliable. We went for one of its main floor selections, not the clearance center. The salesman also assured that the piece is very good for day-today dining use. We got it...
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littledago
little***

The same thing happened to our new table and we got it a month ago. We didnt even get to eat off of it without using a tablecloth and the table top has tablecloth marks as wel...

Anonymous
renaev***

You do know that ArtVan doesnt make the furniture, right?

#218724
Reply to reviews
I purchased a nice set of Leather Natuzzi sofa and chair about 8 years ago. I had young children so I paid extra for the "High Protection" Leather which even had the picture of a child jumping on the couch on the brochure. We notice within less than 3 years the leather...
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Anonymous
sallie

Nattuzzi it not a high quality furniture. They are just made in Italy so you think you are getting something. When I worked for Art Van there were many complaints and none wer...

Anonymous
Lori Eby

OMG..We were just at the Port Huron one today and the manager was such an a** we left. Rude and sarcastic and did tell us he didn\'t care if they made the sale or not! Will ...

#208052
Reply to reviews
I purchased a new recliner from Art Van's Clearance Center (not a display model). It was a Stratolounger which I also dont recommend buying. I have purchased other items from the clearance center before with no problems. But within two weeks of buying it, a piece of...
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Anonymous
Laura

Hi my name is laura I dont like artvans eitheti bought a table about three years ago now it has to be replaced. :(

Anonymous
Rita A

Art Van Has garbage for furniture. All of the high end stores are outsourcing to cheaper labor thus junk for the product. I have a Flexsteel Sofa that is 21 years old, 8 way h...

#202313
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We purchased a large chest for our bedroom. They charged an 80 dollar delivery fee. They happily charged my credit card. Item arrives and cannot fit through my stairwell. Delivery guys take it away, say I am all set. I call to get the charge removed from my credit...
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Anonymous
we won't take it anymore ***su

Join the fight against the \"big guy\" become a friend of tenpenny furniture

Anonymous
Hoodwinked

Art Van is really racking up a horrible reputation now.

#199478
Reply to reviews
I stopped in Art Van Store in Holland, MI - have never bought anything there before and was treated very well. As a matter of fact - I have been back two times to make a purchase - very friendly and curtious. I have read some to the complaints - and I am sure they are...
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Anonymous
Anonymous

My husband went there to buy a 8 piece living room set and went to pick it up they had the 3 furniture pieces wrong and now we are waiting 5 days just to get furniture and hav...

Anonymous
we won't take it anymore ***su

Join the fight against the \"big guy\" become a friend of tenpenny furniture

#194387
Reply to reviews