
Art Van Furniture
Reviews and Complaints
Art Van Furniture Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Warranty
- Were sweet at time of purchase
- Handling of claim
- Product quality
- Its all changed no i have my order
Preferred solution: Fix my couch or refund the money so I can buy a different one
User's recommendation: Do not buy warranty
Leather upholstery/glass cleaner lifetime refills
- Will comment later
Preferred solution: Let the company propose a solution
My furniture warranty and repair
Poor customer service
My couch needs a repair
- Do have some nice stuff
- Not honoring my warranty that i purchased 4 months ago
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I would like my money back
Preferred solution: Full refund
User's recommendation: By phone
Complaint
- Sales guy
- It fell apart
Preferred solution: Let the company propose a solution
Do you have a copy of the warranty? I bought the gold star as well. Did they give you a brochure?
Just curious if your couch is the best friend sectional?
I purchased 2 sets. One for me and one for my dad as a Christmas gift.
I will look to see the name of them but they were both couch and love seat not a sectional. Both love seats broke within 60 days.
I'm just surprised they could sell 6 year warranties less than 90 days prior to closing and not feel bad about it. A bankruptcy isn't something they thought up overnight.
My sectional is same color & had same frame issues. That’s why I asked.
They came out 3 times before replacing with a couch that developed the same issue within 3 mths. I also bought the gold warranty.
I am still paying on the art van card & they won’t honor the warranty or replace the couch. I’m currently fighting with the credit card company.