Art Van Furniture
Reviews and Complaints
Furniture
Extremely disappointed customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rockford, IllinoisI have never received my refund check dated 3-7-2020
- And salesman
- Told me full cash refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Detroit, MichiganMy furniture was never delivered so I guess I lost my money no one has contact me and I dnt have no information from no where.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Alpine, MichiganThey didn't deliver
Preferred solution: Full refund
User's recommendation: Do not shop here
Letting people know what we are about to loose
I was able to tell Art Van just how I feel, and how saddened I am to see it go.
I think these people need to think about somebody besides themselves. And realize what they are taking away from the communities.
- Quality merchandise
- I couldnt report a problem with my furniture after delivery
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Warren, MichiganWarranty scam
- Going out of business and not respecting warranty
- Ownership
Preferred solution: Warranty to be carried to another store or Tempur-pedic to honor my warranty that I spent $3200
Refoud
Preferred solution: Full refund
Have not received my delivery.
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Portage, MichiganWarranty information
- Customer service
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Portage, MichiganCompany closing...
- And salesman
- Company does not care about consumer
Preferred solution: Price reduction
User's recommendation: Terrible
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Verified Reviewer | Du Page, IllinoisDelivery
Preferred solution: Deliver product or service ordered
User's recommendation: I am beyond pissed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Toledo, OhioWould not recommend to anybody
- Just looking for a nice mattress
- Looking for a nice mattress
- Fast sales assistance
- Pay more money to replace under warranty
Preferred solution: Just please replace mattress. It was declared defective. Not our fault. We really do not want a cheaper mattress. Just because we got it on sale you want to pay full price for mattress now is just ridiculous.
I need to pick up furniture from a store that has closed
User's recommendation: Stay away from any store that has Art and Van in the name!
Pickup
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I hope you were wise and used a credit card. Just dispute the charge.
You can also dispute a debit card payment, but that is problematical. If you paid by check, you will become part of the bankruptcy action and will, no doubt lose your money.