Art Van Furniture Customer Care Review from Toledo, Ohio
I decided to go in for the first time because a friend of mine just started working for them.The MINUTE I walked in I was bombarded bye a sales guy.
He followed us EVERYWHERE we walked. I told him that I didn't need his help. I was looking at leather couches and chairs asked another guy a question and the first guy inturupted. Now I understand sales very well and they DO make commission their, but when I say no thanks LEAVE ME ALONE!!
My friend walked bye and told her what I was looking at so far. Then we made our way over to bedroom furniture. I found what I wanted and was happy (mind you I am VERY picky) after looking forever. I told her we wanted ALL of what we looked at.
So, where talking over $15,000.00 cash, no financing. Then she proceedes to tell me she has to SPLIT the commission with the guy because he said hi to us!!! I said "you have to be kidding me. The ONLY reason I came in here is because of you" I would have NEVER walked in the place of it wasn't for her.
Needless to say I walked out pissed off, my friend didn't get the sale or commission and they lost a pretty good sale. Needless to say I will NEVER go back into that place!!
POOR WAY TO DO BUSINESS!!!I wasn't in the place to buy a used car!!!
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