Product: Art Van Furniture Delivery Service Clear all filters (0 of 51 reviews match)
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I was given a time slot for when my furniture would be delivered and didn’t receive a phone call stating they were behind schedule until 2 hours AFTER my item was supposed to have been already delivered. I then received a phone call 3 hours after they were already...
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Art Van Furniture Delivery Service
#1346109
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After over $10,000 in purchases over several years I am done with this chain. Every single time something has come damaged then of course has to reschedule second delivery. They contract out their delivery service and give very limited delivery schedule. Was just told...
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1.0
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Art Van Furniture Delivery Service
#1261800
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When I arranged to have it delivered the delivery people did not bring my recliner. They had the love seat and couch but did not know anything about the recliner. When I called they said it was damaged and did not put in on the truck so I had to arrange another date...
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1.0
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Art Van Furniture Delivery Service
#1223763
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I was told that my furniture would be delivered the following Thursday. 3 weeks later and no furniture. I was given the run around from the local manager and then informed that the sales person lied to me and that it would be mid march before I saw the furniture well...
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2.3
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Art Van Furniture Delivery Service
I liked
  • Some products
I didn't like
  • Extremely poor service and management
#1211261
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Art Van Furniture - Still waiting

I ordered two couches and a tv stand on 12/5/17. They said 6 to 8 weeks. What is today? March the 10th and I still don’t have my furniture. Beyond ridiculous. They wanted to offer me a gift card. Seriously, I will not ever buy anything again from them. They gave me free delivery, but did they? Because I don’t have my stuff!!! I will NEVER buy anything from them again.
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Art Van Furniture Delivery Service
#1207622
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This was now my 4th furniture purchase from Art Van and I must say, that in the past, I have been very satisfied, up until now.It is now Thursday, and I purchased 8 dining chairs and a small stool on the previous Friday. The furniture was supposed to have been...
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WealthyNeanderthal
WealthyNeanderthal

I agree, the Art Van sales culture is not the same as what it was years ago. They have lost my buisness and many of my work medical co-workers. The last thing people want it t...

2.1
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Art Van Furniture Delivery Service
#1205855
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Has a mattress delivered today, grant it, the mattress is old and I have kids who constantly spill things on the bed. When the guys came to deliver my new one,was told my old one was too old and dirty to take out. When I call managment,I was told that the delivery...
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2.3
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Art Van Furniture Delivery Service
#1204246
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Art Van Furniture - Unbelievably incompetent
These ppl delivered the bed about 9:30 this morning and brung the wrong bed and didn’t install it. I called and complained and they had the delivery techs call back and the guy says it’s nothing he can do. This is the Warren, Mi location on 14. They hire incompetent...
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Art Van Furniture Delivery Service
#1204046
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On Feb 20, 2018 I had my bridge for my wall unit and a mirror delivered again because the previous ones was broken.The delivery guys showed up at the door with wet muddy shoes because it had rain throughout the day, no booties to cover their shoes and stated it was...
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Art Van Furniture Delivery Service
#1194210
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This place is a JOKE! They keep trying to deliver the WRONG color furniture. We have made 2 trips to the store now, canceled appointments to wait around for delivery, only to keep getting the wrong color. We even showed the salesman what was going on and he agreed they...
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1.0
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Art Van Furniture Delivery Service
#1189689
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