Manufacturer: Art Van Furniture Category: Delivery Services Clear all filters (25 of 25 reviews match)
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Purchased a King size bedroom set from Downer Groves location, Day of delivery guys show up and need my help getting set up the stairs, after that they informed me they are missing the dresser, next delivery date (mind you they give a 4 hour window) they show up with...
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1.3
Product
Art Van Furniture Delivery Service
#1004968
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We bought a mattress in December and had them deliver and assemble it. The men who came inside to put it together had no respect for any of our belongings, walking in and out with soaking wet shoes not bothering to even pretend to kick the snow off. They were so...
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1.6
Product
Art Van Furniture Delivery Service
#1003537
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They had the sofa in stock, but they didn't have the loveseat. They promised delivery 3-5 weeks. The salesman said most likely 4 weeks because the season is slow. I called to check on the delivery per the recommendation and was told the delivery would take place in...
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Anonymous
Anonymous

You have to pay the 25% because you signed a receipt stating that the ETA is subject to change based on information from the manufacturer. The dates they give are estimates, ...

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Art Van Furniture Delivery Service
#1001122
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Art Van Furniture Delivery Service Review

#1037754
1.9
6 chairs and a kitchen table wete purchased over 2 months ago. We have been waiting for over 2 months for the delivery of the kitchen table. Now we are told the chairs are not returnable because it is over 7 days since delivery. What good are 6 chairs without a table. When the manager was contacted about this, he ended up hanging up the phone. Art Van your customer service is atrocious
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Art Van Furniture Delivery Service Review

#957361
1.7
Horrible Experience!! I'm paying for a wall unit and I do not have ALL of the merchandise, and I'm not getting any help
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Art Van Furniture Delivery Service Review

#518207
They lie about the eta of your furniture. Instead of saying 5 to 6 weeks, tell the customers 5 to 12. Slackers. Horrible customer service.
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When finally delivered November 26th the table top was damaged , the delivery team was very professional and called the store assuring me the new table top would be delivered the following Saturday. On the following Friday December 2nd I called the store as I had not...
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1.0
Product
Art Van Furniture Delivery Service
I liked
  • Delivery people
#970698
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I ordered more than $2,500 in Art Van Furniture and this is now the third time they have called to reschedule my delivery because all of the pieces are not available to be delivery. I am very disappointed because my sales associate did not give me adequate information...
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Art Van Furniture Delivery Service
#950221
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So very pissed the girl forgot to put me on the schedule for my bedroom set delivery today.I threw my old set away. Niw i have no where to sleep. I dont want to skeep on my coych. I paid for it to be delivered today. Th8s is nit the 1st tine Art Van screwed up. People...
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Art Van Furniture Delivery Service
#947403
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My wife and I purchase furniture in your Lakeside location on Sept 21st. We were told that we needed to provide a copy of our lease to schedule delivery. We explained to them that we were not able to sign out lease until this week and that we had a scheduled delivery...
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Art Van Furniture Delivery Service
#928046
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I will never by another thing from Art Van furniture. I ordered a couch back on july 2nd. Got a phone call a week and half ago telling my i had a delivery scheduled for thur july 28. I never made or accepted delivery for that day, nor did someone call me telling me my...
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Anonymous
Anonymous

I was scheduled for delivery Aug. 1 st.....My dresser was scratched...I sent it back and was scheduled for re-delivery today Aug 6th btwn 2:30-5:30..Let me add this is my onl...

1.0
Product
Art Van Furniture Delivery Service
#895166
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My wife and I purchased a king size storage bed and mattress from the store in Algonquin, IL. They were supposed to be at our house between 2 and 5 pm. They called us about 1 and asked if they could come early! The three men who delivered our bed were professional...
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3.8
Product
Art Van Furniture Delivery Service
#879599
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Art Van Furniture - Review about Couch from Crown Point, Indiana
The worst experience ever. I had s couch delivered and the delivery drivers destroyed my house. All my trim and my doors. They took a hammer to my walls. When we complained the store and delivery department said they will take care of it. They lied. Months later and no...
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1.0
Product
Art Van Furniture Delivery Service
#797013
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