Product: Art Van Furniture Delivery Service Clear all filters (41 of 41 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Show

Art Van Furniture Delivery Service Review

Horrible Experience!! I'm paying for a wall unit and I do not have ALL of the merchandise, and I'm not getting any help
1.7
Details
Advertised vs Delivered
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Art Van Furniture Delivery Service
#957361
Reply to reviews
I ordered more than $2,500 in Art Van Furniture and this is now the third time they have called to reschedule my delivery because all of the pieces are not available to be delivery. I am very disappointed because my sales associate did not give me adequate information...
Read more
Product
Art Van Furniture Delivery Service
#950221
Reply to reviews
So very pissed the girl forgot to put me on the schedule for my bedroom set delivery today.I threw my old set away. Niw i have no where to sleep. I dont want to skeep on my coych. I paid for it to be delivered today. Th8s is nit the 1st tine Art Van screwed up. People...
Read more
Product
Art Van Furniture Delivery Service
#947403
Reply to reviews
My wife and I purchase furniture in your Lakeside location on Sept 21st. We were told that we needed to provide a copy of our lease to schedule delivery. We explained to them that we were not able to sign out lease until this week and that we had a scheduled delivery...
Read more
Product
Art Van Furniture Delivery Service
#928046
Reply to reviews
I will never by another thing from Art Van furniture. I ordered a couch back on july 2nd. Got a phone call a week and half ago telling my i had a delivery scheduled for thur july 28. I never made or accepted delivery for that day, nor did someone call me telling me my...
Read more
Anonymous
Anonymous

I was scheduled for delivery Aug. 1 st.....My dresser was scratched...I sent it back and was scheduled for re-delivery today Aug 6th btwn 2:30-5:30..Let me add this is my onl...

1.0
Product
Art Van Furniture Delivery Service
#895166
Reply to reviews
My wife and I purchased a king size storage bed and mattress from the store in Algonquin, IL. They were supposed to be at our house between 2 and 5 pm. They called us about 1 and asked if they could come early! The three men who delivered our bed were professional...
Read more
3.8
Product
Art Van Furniture Delivery Service
#879599
Reply to reviews
Art Van Furniture - Delivery Service Review from Crown Point, Indiana
The worst experience ever. I had s couch delivered and the delivery drivers destroyed my house. All my trim and my doors. They took a hammer to my walls. When we complained the store and delivery department said they will take care of it. They lied. Months later and no...
Read more
1.0
Product
Art Van Furniture Delivery Service
#797013
Reply to reviews
I wanted the delivery people to put shoe coverings on or take their shoes off when delivering a mattress upstairs in our house that has all white carpet.These two (2) men were so arrogant they refused to do either. It's not like my house is dirty or cluttered whereby...
Read more
Anonymous
Anonymous

They are required to wear steel toed shoes at all times, by law. Its the nature of what they do. Have you ever dropped a 200 lb sofa on your toes? I bet not. There is also...

Product
Art Van Furniture Delivery Service
I didn't like
  • Delivery service
#762515
Reply to reviews
I went to go pick up my couch and they told me it wasn't at the store and it was accidentally shipped out. they wanted me to come back the following week to pick it up. I had to adjust my schuedle with work while also borrowing a vehicle for the couch move. The manager...
Read more
2.0
Product
Art Van Furniture Delivery Service
#755349
Reply to reviews
Possibly the worst customer service I have ever received from a manger.Chuck H. in Romulus failed to call me back after his team did not follow delivery protocol. Every shipment is required to have a 30 minute call prior to arrival from the drivers. The call I received...
Read more
1.0
Woodhaven, Michigan
Product
Art Van Furniture Delivery Service
#746780
Reply to reviews