Product: Art Van Furniture Furniture Set Clear all filters (71 of 71 reviews match)
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We bought brand new living room furniture over two weeks ago, we did not like furniture, so we went back to store and bought diffedent furniture. I was not home yesterday for delivery, but my daughter excepted furniture. Guy said what you didnt like the color, my...
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1.9
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Art Van Furniture Furniture Set
#1110704
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I purchased a couch, chair, coffee table and dinner table from Art Van in 2012.The first issue came when I moved and needed to disassemble the table, all of the fasteners on the table were stripped out when installed which made them a royal pain to remove. I basically...
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1.8
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Art Van Furniture Furniture Set
#1090650
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We purchased The Cloud sectional sofa less than a year ago. We noticed the wedge was a different color than the rest of the set. We have the set that is in the greyish-blue color. The wedge has brown tones to it. The entire wedge is a different color. When we called to...
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Art Van Furniture Furniture Set
#1073772
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Art Van Furniture Furniture Set Review

#611570
1.0
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I bought a expensive mattress, a week later it was delivered. I slept on it 2 nights and realized something wasnt right. They did the bait and switch. I paid big bucks they delivered and set up a cheap mattress.
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Art Van Furniture Furniture Set Review

#525847
Ordered a charcoal sectional. Got it home and unpacked. It is green, not charcoal. Art van is not willing to do anything because they say I got what I ordered. They won't even look at the picture I took, and it even still has tags on. Said I need to pay a 15% restock to get the right color!?!? They are losing out on the bedroom set, bar stools and dining set that I still need to buy.
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Why I have to pay $70 for someone to come out to look at my furniture I shop at Art Van for over 20 years never had this problem I will never shop there again I would never refer you guys to anyone I spent over $1,600 and they tell me I have to pay $70 for someone to...
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Anonymous
Ben

Went to Kalamazoo store for the 10% off sale. Picked out a table only to be told by shady looking manager in a wrinkled pink shirt sorry no 10% off on this 350.00 table set. A...

2.7
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Art Van Furniture Furniture Set
#1039947
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I recently bought a table and 2 chairs online from Art Van.I did this because I love their furniture and recently had a very good experience purchasing in the store, but this was my first experience online. I can honestly say that I will never buy from these people...
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2.8
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Art Van Furniture Furniture Set
#998539
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I ordered a sofa, chair and patio dining table and chairs.When it was delivered the sofa had a large snag in the fabric. The dining table was damaged with dents in it. The delivery men wrote on the slip that both were to be returned for new undamaged items. I then...
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Anonymous
Anonymous

I am having the same issues with a custom ordered dinning set. I waited 8 weeks for delivery and had 2 chairs damaged and four leafs of the table incorrect. I am now into my...

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Art Van Furniture Furniture Set
#908800
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Art Van Furniture Furniture Set Review from Horton, Michigan
Art Van Furniture Furniture Set Review from Horton, Michigan
Went back in and spent over $1000 to get an all leather set. The 2nd set came all cracked with crumbs in it, dented and black covered the rag when cleaned. 3rd set wasn't even fully unloaded as the drivers deamed it 2 damaged. My first set came with tags. The next 2...
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1.3
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Art Van Furniture Furniture Set
#887503
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Me and my wife bought two sectionals from a guy named Russell in saginaw michigan we explained to him we had three dogs and one was still able to jump on the furniture he explained to use that no dog could scratch the sectionals we purchased talked us into buying...
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1.0
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Art Van Furniture Furniture Set
#821915
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Art Van Furniture - Furniture Set Review from Muskegon, Michigan
So disappointed in Art Van Furniture right now! Ordered new dining room set and it took several weeks on back order to get. I was so excited to put it together. I opened the box and one piece is cracked. Was told by them I can take the piece to Lansing! Or wait for a...
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3.2
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Art Van Furniture Furniture Set
#812877
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I have bought 7 pc living room set from Warren store and they took 45 days to delivere all things, Still there is one Coffee table pending there and they try to deliver 4 times in 45 days but everytime they came with wrong pieces, but the worst thing happened is they...
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1.0
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Art Van Furniture Furniture Set
I didn't like
  • Very slow customer service
  • Bad service and
  • Response of customer service
#810836
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