Product: Art Van Furniture Furniture Set Clear all filters (80 of 80 reviews match)
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Please spread the word - DO NOT SHOP at ART VAN! I purchased a matching sofa, loveseat, and chair set in June 2017. The reclining lumbar support BROKE on ALL three pieces within 3 months. I spoke with customer service, the store manager, and corporate on few separate...
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1.0
Product
Art Van Furniture Furniture Set
I didn't like
  • Handling of claim
#1217667
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The salesman was friendly but not incredibly knowledgeable or helpful.He didn't seem to care what we wanted or be able to suggest something to fit our needs/price. The couch/loveseat/recliner set that we ended up purchasing seemed like a good deal, we were offered...
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2.5
Product
Art Van Furniture Furniture Set
I liked
  • Variety of options
I didn't like
  • Quality of products
#1193142
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Art van delivered ottoman at a cost, setup crew did not screw in legs all the way now I have scratches in my brand new hardwood flooring.Also didn’t receive echo they promise me for promotion. I called art van no less than three times, they referred me to elite rewards...
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Anonymous
William Stacey

Where's my 50" tv, our qualifying purchase made us eligible to receiveone, approximately 1 week after delivery we would receive an email voucher from Elite Rewards with our pe...

3.3
Product
Art Van Furniture Furniture Set
#1187493
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Purchased a dining room & living room set from Art Van in May 2017, with the extended warranty.Delivery was scheduled, everything was due to arrive, until the day of delivery, the table top was not put on the truck, but sent the pedestal base. After several weeks, got...
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1.0
Product
Art Van Furniture Furniture Set
#1165736
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We bought a chair with ottoman, we were not given the ottoman and were charged an exorbitant price to replace it.It took two months to come from the factory. Both the couch and the chair we bought are stuffed with chicken feathers. A family member is allergic to the...
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Product
Art Van Furniture Furniture Set
#1160775
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Purchased Joanna Gaines dinning set with buffet and hutch from Taylor MI Art Van.It's the hutch and buffet that is the problem. Poor quality and workmanship. Today was the 5th time they have tried to replace our set and again the drivers wouldn't even take it off the...
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Product
Art Van Furniture Furniture Set
I didn't like
  • After purchases they run away from you
  • Before purchased they are on you like flys
#1149211
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Art Van-West Lansing, Michigan.were charged for the year 2 and 3 extended warranty, delivery and the scotch guarding without asking us first. There was a promotional offering which we accepted, however you are charged for it in the "group package" they put on the...
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2.2
Product
Art Van Furniture Furniture Set
#1135797
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Art Van Furniture - Art van doesn’t stand behind their products!

The dinette set and 6 chairs I purchased in October of 2015 Are defective And falling apart! Since warranty only covers product one year im out of luck! I spoke with a representative named Ashley who is programmed to recite one sentence over and over no extended policy no luck! I’m stuck with a Defective product! Unhappy consumer!!!
Product
Art Van Furniture Furniture Set
#1134425
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We bought brand new living room furniture over two weeks ago, we did not like furniture, so we went back to store and bought diffedent furniture. I was not home yesterday for delivery, but my daughter excepted furniture. Guy said what you didnt like the color, my...
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1.9
Product
Art Van Furniture Furniture Set
#1110704
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I purchased a couch, chair, coffee table and dinner table from Art Van in 2012.The first issue came when I moved and needed to disassemble the table, all of the fasteners on the table were stripped out when installed which made them a royal pain to remove. I basically...
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1.8
Product
Art Van Furniture Furniture Set
#1090650
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