Product: Art Van Furniture Furniture Set Clear all filters (0 of 89 reviews match)
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Art Van Furniture - Warranty is a scam

I bought 5 yr unconditioal warranty on my couch, after 18months the wood broke in half and they will not cover it! Stating it wasnt a manufacture defect.WARRATY IS A SCAM
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Art Van Furniture Furniture Set
#1440512
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Art Van Furniture - Never again

I will never buy from art van ever again, A 2 months old chase used may 5 times as a rip caused by delivery which we did not see at delivery . They will not replace it because we did not see it at delivery . Never again...
2.5
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Art Van Furniture Furniture Set
#1437580
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December 2015 I spent approximately $10,000 total on furniture and warranties at the Elston location. Mechanical 3 piece sofa was $2677 plus $589 on leather protection and Complete Care Warranty which I was told would cover any damage to the recliner mechanism or the...
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Anonymous
Jaclyn M. 15

Wow. I had the same exact issue and purchased the same warranty in January 2017. The recliner was leaning to the right. First tech came out and told us it was the mechanism an...

1.5
Product
Art Van Furniture Furniture Set
I didn't like
  • Non existent warranty
#1416815
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Bought a couch less then 2 years ago. Take good care of things. A couple of 1 yr olds no dogs and a couch falling apart. The texture design stuff is coming out, cushions ripping, back posts sliding out with nails poking out. Was 1500 section with ottoman. They said we...
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1.9
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Art Van Furniture Furniture Set
#1410609
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Art Van Furniture - Nothing art van did for me about my table

My table is stain the art van service guy said it was my problem be i musch place somethig jot on my faux marble talb and f it up all on the table bull sh allmy living furniture ,ottmam,high chair, mirror rugs ectyou guys stuck *** you no help at all to pleased me
1.3
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Art Van Furniture Furniture Set
#1276743
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Bought our second set of furniture from art van. We were told it would be in on a certain day so we got rid of our furniture the night before. I called the store the next day to find out someone put the date in wrong so we had to wait to get our furniture. After...
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1.5
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Art Van Furniture Furniture Set
#1252975
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Art Van Furniture - Free television

Art Van Furniture - Free television
Was told if i bought a complete living room set i would receive a free tv after a couple days i noticed i was charged $500 for the tv i made several calls and every person i talked to gave me a different excuse they say they discount the furniture thats why it shows on your bill but i wrote down the price of every piece of furniture i bought and never got a discount i paid full price what a scam and poor customer service
1.2
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Customer service
Delivery Service
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
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Product
Art Van Furniture Furniture Set
#1251458
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Art Van Furniture - Furniture sucks

We bought our couch and loveseat not even a year ago. We were put on the payment plan. The set was priced at $1400. By the time we are done paying, it’s totaling almost $4000. What the *** Both sides of the couch are wobbly and we haven’t even paid it off. Never buying from them again! These are pieces of junk!
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Art Van Furniture Furniture Set
#1225059
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Please spread the word - DO NOT SHOP at ART VAN! I purchased a matching sofa, loveseat, and chair set in June 2017. The reclining lumbar support BROKE on ALL three pieces within 3 months. I spoke with customer service, the store manager, and corporate on few separate...
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1.0
Product
Art Van Furniture Furniture Set
I didn't like
  • Handling of claim
#1217667
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The salesman was friendly but not incredibly knowledgeable or helpful.He didn't seem to care what we wanted or be able to suggest something to fit our needs/price. The couch/loveseat/recliner set that we ended up purchasing seemed like a good deal, we were offered...
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2.5
Product
Art Van Furniture Furniture Set
I liked
  • Variety of options
I didn't like
  • Quality of products
#1193142
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