Manufacturer: Art Van Furniture Category: Warranty Clear all filters (6 of 6 reviews match)
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I have never experienced such atrocious service in my life. After buying 10s of thousands in furniture from them all with fabric warranty only to find out the warranty means nothing. And once you realize this you cannot cancel the warranty. Complete racket. Done with...
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Anonymous
Anonymous

Omg that's terrible ! We have been waiting for a Accent chair for over 6 months now have been calling g and calling no one has answer well my husband has been trying...

Anonymous
Lyra Ducusin

I agree with you. I bought a leather couch there and I had it less than 2 years. One sectional started cracking and I was told it would be cover everything and now they said s...

1.5
Product
Art Van Furniture Furniture Warranty
#1055598
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I purchased an England brand couch in 2012 for $1000.00.It is sagging so bad that my guests can not get up when seated. I called today and the warranty department said this couch was only covered for one year-and i should have bought the extended warranty for someone...
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Anonymous
Anonymous

Your issue should be with the maker of the couch, not the place where you purchased it. Art Van did not make the couch, just like Kohls doesn't make the clothes you wear. Th...

1.9
Product
Art Van Furniture Furniture Warranty
#985094
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Just called to get my furniture cleaned since i paid for lifetime cleaning. I was told i had to get it professionally cleaned with reciept, then they will come and spot clean! They also said i have to professionally clean every 6 months or warrenty is no good! I am...
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Anonymous
Anonymous

It is not a Lifetime furniture cleaning that you paid for. You purchased the Fabric Protection warranty. They will come out and clean a stain that has occurred within the la...

1.8
Art Van Furniture Metamora, Michigan
Product
Art Van Furniture Furniture Warranty
#917416
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In the end, I won't purchase another piece from Artvan which is a shame as we have purchased three of these umbrellas and furnished our entire home w ArtVan furniture and mattresses. I would consider a customer who pays a premium to protect a piece of equipment a...
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4.4
Product
Art Van Furniture Furniture Warranty
#916086
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She said the furniture was not meant to be left outside in the rain and if not satisfied there was a window of 7 days to return it from time of delivery. The sales associate at the time of purchase never said the set would rust or needed to be covered. Customer...
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Art Van Furniture Petersburg, Michigan
Product
Art Van Furniture Furniture Warranty
#847224
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I bought a leather sectional/ all recliners leather sofa leather wedge, leather loveseat console and leather rocker recliner.I paid for a leather protection on all pieces of $250.00 after noticing cracks in the leather I called Art Van they sent out service techs who...
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Anonymous
Anonymous

This was in Taylor Michigan 48180 22035 Eureka Rd 1734- 287-4000

Product
Art Van Furniture Furniture Warranty
#837912
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