Product: Art Van Furniture Recliner Clear all filters (47 of 47 reviews match)
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Gave them another try and they sold me garbage again.Purchased a recliner, $1000. Not cheap. The motor stopped working after 40 days. Took a week to come and look at it, another 7 weeks to fix. Repairman said he had that part in his truck, why didn't the first guy have...
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1.7
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Art Van Furniture Recliner
#1186859
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We purchased a chair and it will not rock we have had three service guys here and still all they keep doing is replacing parts only to leave and the same issues.Art Van will not do anything but say we need to contact the warranty people. We go by the report. Well as...
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2.5
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Art Van Furniture Recliner
#1172581
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It was made of vinyl and not leather which was fine with me or so I thought. I assumed, as would anyone, that any chair designed to be used by a human would be made of a material capable of withstanding such use. I paid around $350 for the chair which is not a lot but...
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1.0
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Art Van Furniture Recliner
#1118473
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Art Van Furniture - Art Van sells junk

I bought 3 reclining chairs and a matching couch..not even 6 months later 1 recliner has been thrown out due to a broken frame and the couch will be gone next. Art Van doesn't stand behind what they sell.. I'll never buy another piece of furniture from them.
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Art Van Furniture Recliner
#1114906
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We ordered a $1300 leather recliner at the Art Van Furniture Store in Taylor MI which was completed by their associate on line. Site and salesman said one to two weeks. Two weeks went by and they said another two weeks or so and that we had to put it together...
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Art Van Furniture Recliner
I didn't like
  • Being ripped off
#1074803
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I purchased 2 recliners I paid good money for them even though they were on sale,the lady wbo sold them said if I had a problem their company would fix them she assured me that when I recieved them there was a nail in the arm rest the material was over it in time it...
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5.0
Product
Art Van Furniture Recliner
#1071802
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Bought brand new leather recliners with a warranty. When I got them home one recliner would not recline. Called customer service and they sent a guy out-that was 8 *** months ago. Called and complained enough that they sent a guy out-said "oh-wrong part" after 5 months...
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1.5
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Art Van Furniture Recliner
#1063970
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The leather is fake. The switch to extend the chair failed to work properly. I made my first call to this horrible company customer service to describe the problem on December 21, 2016. After waiting up to 3-4 weeks finally Bill, the repair person arrived. I told him...
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Anonymous
Da Ghost

I have had similar circumstances, every time I call. there's another reason ! I have taken local businesses to small claims court, this store is in Holland, don't know where ...

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Art Van Furniture Recliner
I didn't like
  • Bunch of knuckleheads
  • Waiting 5 months for new parts
  • Product and customer service
#1041004
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It has a major defect in the fabric. We called talked to manager who said he would exchange... that's fine but is making us repack this chair drive the chair back and then have to get the new chair up the stairs of our home again. He became annoyed when I questioned...
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Anonymous
Lisa Caldwell 1234

Actually, your warranty doesn't cover them coming out and replacing it. Your warranty is a service and repair warranty. Shipping is not covered under any warranty. The mana...

Anonymous
Anonymous

If you picked the item up yourself and did not pay for their delivery service, they are under no obligation to transport the new one to you. Delivery is a service they offer,...

3.6
Product
Art Van Furniture Recliner
#984011
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Went in.Told the salesperson that i needed a wall hugger recliner. She assured me the one i ordered was. NOT! Called back to talk to salesperson. He assured me that the electronic version of recliner was a wall hugger. He agreed to wave the 15% restocking fee. Wasnt...
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1.0
Product
Art Van Furniture Recliner
#956773
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