Product: Art Van Furniture Recliner Clear all filters (0 of 49 reviews match)
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Art Van Furniture - Fiberboard used instead of solid wood
Art Van Furniture - Fiberboard used instead of solid wood
My rocking, recliner chair began leaning and would not operate smoothly. I disassembled the rocking assembly and discovered the weight bearing rocker pieces are made of pressed fiberboard....not solid wood! I replaced them with real wood and the chair now functions...
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Anonymous
Gee Gee

How is that Art Van's fault? They didn't make the chair. Btw, if you had a warranty, you voided it by replacing the pieces.

SnowWanderer
WorstPigeon

Who wrote that my review is from an opinion by 'Worst Pigeon' reference a review I just added to your site? I never named my profile Worst Pigeon.

1.7
Product
Art Van Furniture Recliner
#1225948
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Gave them another try and they sold me garbage again.Purchased a recliner, $1000. Not cheap. The motor stopped working after 40 days. Took a week to come and look at it, another 7 weeks to fix. Repairman said he had that part in his truck, why didn't the first guy have...
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1.7
Product
Art Van Furniture Recliner
#1186859
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We purchased a chair and it will not rock we have had three service guys here and still all they keep doing is replacing parts only to leave and the same issues.Art Van will not do anything but say we need to contact the warranty people. We go by the report. Well as...
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2.5
Product
Art Van Furniture Recliner
#1172581
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Six weeks ago, recliner bought in April '17 broke, inspected myself and the back has plywood that separated out. Recliner leans dangerously, feels like it may flip over if laid back. Contacted service, took two weeks to come out. Agent claimed it was under separate...
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Anonymous
Tonto321

Months later, service people claim the new parts for this chair are on "Back-Order", which means I'll probably never resolve with them, they assume I'll forget and pitch the ...

1.8
Product
Art Van Furniture Recliner
I didn't like
  • Attitude of warranty people
  • Story-telling service agents
  • Deceptive warranty
#1159672
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It was made of vinyl and not leather which was fine with me or so I thought. I assumed, as would anyone, that any chair designed to be used by a human would be made of a material capable of withstanding such use. I paid around $350 for the chair which is not a lot but...
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1.0
Product
Art Van Furniture Recliner
#1118473
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Art Van Furniture - Art Van sells junk

I bought 3 reclining chairs and a matching couch..not even 6 months later 1 recliner has been thrown out due to a broken frame and the couch will be gone next. Art Van doesn't stand behind what they sell.. I'll never buy another piece of furniture from them.
Product
Art Van Furniture Recliner
#1114906
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We ordered a $1300 leather recliner at the Art Van Furniture Store in Taylor MI which was completed by their associate on line. Site and salesman said one to two weeks. Two weeks went by and they said another two weeks or so and that we had to put it together...
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Product
Art Van Furniture Recliner
I didn't like
  • Being ripped off
#1074803
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I purchased 2 recliners I paid good money for them even though they were on sale,the lady wbo sold them said if I had a problem their company would fix them she assured me that when I recieved them there was a nail in the arm rest the material was over it in time it...
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5.0
Product
Art Van Furniture Recliner
#1071802
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Bought brand new leather recliners with a warranty. When I got them home one recliner would not recline. Called customer service and they sent a guy out-that was 8 *** months ago. Called and complained enough that they sent a guy out-said "oh-wrong part" after 5 months...
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1.5
Product
Art Van Furniture Recliner
#1063970
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The leather is fake. The switch to extend the chair failed to work properly. I made my first call to this horrible company customer service to describe the problem on December 21, 2016. After waiting up to 3-4 weeks finally Bill, the repair person arrived. I told him...
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Anonymous
Da Ghost

I have had similar circumstances, every time I call. there's another reason ! I have taken local businesses to small claims court, this store is in Holland, don't know where ...

Product
Art Van Furniture Recliner
I didn't like
  • Waiting 5 months for new parts
  • Bunch of knuckleheads
  • Product and customer service
#1041004
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