Not resolved

Bought dresser and baby crib from Art Van on 14 Mile Rd in Warren.The salesperson told us for the $99 delivery fee they would drop off furniture and assemble the crib.

When the delivery was made the delivery people said they do NOT assemble cribs. I called customer service and they said they assemble as a courtesy only but do not guarantee assembly. What a joke! I told them I wouldn't have bought the set had I known the crib needed to be assembled.

Shady sales practices here. The salesperson seems more bent on selling warranties and cleaning solutions along with a heaping of lies. I guess whatever they need to do to get their sale. If I wanted to assemble the furniture I would have went to Akia .

I would not have bought from Art Van in the first place had I known that I needed to assemble. BUYER BEWARE!!

If Art Van tells you they will assemble their furniture upon delivery better get that in writing.They did refund the $99 delivery fee only because I asked.

Review about: Art Van Furniture Furniture Dresser And Crib.

Review #1062461 is a subjective opinion of a user.

Value for money
Product or Service Quality
Delivery Service
Style and Design
Price Affordability
Diversity of Products or Services
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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