Manufacturer: Art Van Furniture Category: Sales Representatives Clear all filters (9 of 9 reviews match)
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Bought dresser and baby crib from Art Van on 14 Mile Rd in Warren. The salesperson told us for the $99 delivery fee they would drop off furniture and assemble the crib. When the delivery was made the delivery people said they do NOT assemble cribs. I called customer...
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1.0
Product
Art Van Furniture Sales Representative
#1062461
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Traverse City Art Van Bought furniture weekend before memorial day , picked up 5/27 salesman (Jeff H)first said we get a extra 15%in clearance center which we did not recieve, then i asked the salesman to his face if pillows on couch come with it and salesman (Jeff H)...
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2.6
Product
Art Van Furniture Sales Representative
#1055551
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Showed them ad for 1600 for matress an new style adj bedframe got matress an old outdated bedframed was lied to by sale person kept telling me i would get the newer one like in ad but when deliveted got old outdated junk frame that i told he from start i did not want...
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1.0
Product
Art Van Furniture Sales Representative
I didn't like
  • Suck
#1042686
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In the store in novi michigan. Open a account to buy mattresses. the sale person adren is terrible. Lets start with the price we agreed on a price total including tax but when time to pay he said tax is not include but then he romove the tax so ok. But when we got home...
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3.1
Product
Art Van Furniture Sales Representative
I didn't like
  • Sale person
  • Customer service was bad
#1012476
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My husband and I were recently at the Grandville location. Duncan was our salesperson. From the moment he greeted us, he didn't seem genuine. He sounded rehearsed and somewhat cocky. He reminded me of a used car salesman. As we continued to shop, he joined the huddle...
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Anonymous
Anonymous

I had a similar experience with another location. The staff just stood around talking. We ended up leaving as well.

2.0
Product
Art Van Furniture Sales Representative
#973246
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After calling the store closest to where I lived and them telling me that a sale couch was at the Holland, OH store but they were out of it, the Holland store had a tent sale so all the sales people were outside just kind of sitting around. Well I had called that...
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1.0
Product
Art Van Furniture Sales Representative
#854349
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I recently purchased a Dinning room table through art van in Muskegon, MI. I paid the outrageous delivery fee in February and our sales person added a high stool to our order rather than the bench we wanted. We sent the stool back with the delivery driver and called...
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1.6
Product
Art Van Furniture Sales Representative
I didn't like
  • Sales service manager
  • Restock policy
  • Service
#632801
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Art Van Funiture Warranty is a joke! Do not, I mean do not by any Leather from them, or there warranty product. They have very poor customer service in the service and warranty dept!! They also,find reasons not to service your furniture. I spent 200.00 on products I...
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1.5
Product
Art Van Furniture Sales Representative
#557367
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I purchased a couch from Art Van made by Broyhill. After less than 2 years the springs are so weak that you can't sit on the couch without sliding down between the cushions. The springs have a "life time" warranty. The customer service representative said I would have...
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Product
Art Van Furniture Sales Representative
#455082
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