Product: Art Van Furniture Shipping Service Clear all filters (0 of 5 reviews match)
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I never got a call that day, so I called Art Van on 6/22 and was told that my furniture would be delivered on 6/25. I talked to 2 different people and told them I could only take delivery 6/25/18 in the pm. I was told that they would make a note of that. But their...
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1.0
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Art Van Furniture Shipping Service
I didn't like
  • Delivery schedule
#1287602
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Art Van Furniture - Shipping Service Review from New Baltimore, Michigan

I purchased a $3,000 couch and paid extra for pillows that I liked. I received the wrong pillows back in April and after NUMEROUS attempts to get the pillows I ordered, the manager told me I should be happy that I have a couch. This is the store in Chesterfield, MI...I will NEVER purchase another item from Art Van. The manager has been condescending and rude to me regardless of the face that I've been told 3 times that my cushions are on the way, yet have not arrived in 6 MONTHS.
2.1
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Art Van Furniture Shipping Service
#941135
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My husband and I ordered custom chairs on February 13, 2016.Spent almost 6,000. 8-12 weeks delivery. Delivery should have been may 13, at the latest. It is now close to the beginning of July. No chairs. Sales Manager has made many promises on shipment dates. We are...
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2.2
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Art Van Furniture Shipping Service
#872319
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Has been six months now and still no chair. Never received a call about delay. Have had to call on my own three times and each time the date gets extended. At the point of sale they told me six to eight weeks and then told me it would be eight to twelve weeks. After...
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1.0
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Art Van Furniture Shipping Service
I didn't like
  • Horrible customer service
#855398
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So I ordered this sectional and then they called and said it won't be in until June.So I said, "Nope, I don't want it." They called and convinced me it would be in sooner. It's in now but they won't deliver it until I come in to the store and pay my balance. 1) I like...
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Anonymous
Anonymous

Wow! Same thing happened to me. The women in the office are down right rude! Worst customer service.

1.1
Oakland Charter Township, Michigan
Product
Art Van Furniture Shipping Service
I didn't like
  • Customer service
#851069
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