Product: Art Van Furniture Sofa Clear all filters (78 of 78 reviews match)
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I purchased a sofa and when I got it home all the staples from the back were coming off.I could not put my arms on the arm rests because all you could feel were the 2/4 used to build sofa. Tech came out pounded nails in and place a cardboard in arm rest. Still as a...
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Art Van Furniture Sofa
#1180751
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Art Van Furniture - Absolutely Horrible Experience

Bought a leather couch. First one came with a huge nick in it. They replaced it. Second one has a huge nick in it - same spot. I’ve had several people come look at it and they are blaming me. I am done with this place. They have been so rude. I have 5 more rooms to furnish and I won’t be going back to them.
1.5
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Art Van Furniture Sofa
#1177521
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Bought a beautiful reclining sofa from Art Van Chesterfield Mi , in late April 2017 it is now Jan 2018 and it is falling apart . Called and was told sorry I declined the 150.00 warranty and there was nothing they could do. it is less than 8 months old and is literally...
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2.2
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Art Van Furniture Sofa
I didn't like
  • Way that you get treated after you call to discuss issues
#1165125
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Art Van Furniture - Quality of products

Art Van Furniture - Quality of products
Bought a sofa 2 weeks ago and seats are breaking. Return to store to talk with managers about the quality of products and they wanted to sell me warranty.
1.0
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Art Van Furniture Sofa
#1164566
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Art Van Furniture - Defective, Poorly made Sofa Bed

I purchased this Sofa & two Accent Chairs on 11/15/17 the seat cushions are sinking into the back of the Sofa on the Left & Right sides...2 Robo-technicians came out & quoted a script, one of them told me just sit in the middle (what)!...I need this Sofa Bed replaced.
2.8
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Art Van Furniture Sofa
#1161859
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Art Van Furniture - My couch ruined at 3 months old

My couch that i paid a G for looks like a peeling piece of CRAP. I talked to multiple ppl and was told to eff off. I paid for the warrant and got nada. I wanna set it on FIRE.
1.0
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Art Van Furniture Sofa
#1148178
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I received my sectional 3days before thanksgiving. The 2nd day of me having my sectional in my home I noticed thread coming lose in two different pieces, and the console had an tare in it on the side. I called art van the same day, they sent someone one out to repair...
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3.0
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Art Van Furniture Sofa
#1139647
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The seat is thinning on the the leather. Art Van comes up with one excuse after another not to fix it. Very upset. Could have bought a inexpensive couch and it would have lasted longer. Art Van does NOT stand by there product or a long paying customer for an easy fix....
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Anonymous
Beth

A month later and no response from Art Van. They are willing to take your money but when it has an issue they scatter like cockroach’s. The couch is only two years old with th...

Anonymous
Regina Russell

So try they have very bad customer service.. same thing happened to me as well I'm ashamed to say i bought their sectional its garbage...wasted money on cheap leather I'm so u...

2.0
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Art Van Furniture Sofa
#1139143
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Art Van Furniture - We bought two sofas

Two sofas delivered fro artvan pricing was fine delivery fine 4 weeks later still waiting for the chemical smell from the foam to dissipate its more persisent than fresh wall paint made in the usa i dont get i expected better
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Art Van Furniture Sofa
#1100630
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We bought a leather power reclining sofa set from Art VAN 10 months back. One part of the sofa is shaking and the cup holders broke Sofa is sinking already. We called the warranty service. A representative was sent by them. He was so rude that he was not ready to...
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1.8
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Art Van Furniture Sofa
#1097662
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