I will never shop at art van ever again. My husband and I purchased a couch which we were told was leather.
The sales man also sold us the leather cleaner as well. The couch come to find out is not leather and is now peeling. The couch began to crack a bit and then it started peeling like it was painted. I called the moment I noticed the couch was peeling because it became rapid.
I was told by the tech who came to photo the couch that unfortunately it's not covered under the 10 year warranty that was purchased. Keep in mind the couch is less than two years old. Again, I will never purchase furniture of any kind from art van again and will try to dissuade anyone I know from purchasing there as well.
This is what you get for spending thousands of dollars at a store and in return you get shafted. Good luck to anyone who chooses to purchase any furniture and a warranty.
This reviewer shared experience about warranty issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Art Van Furniture and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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