Terrible horrible warranty service, the tech insulted our intelligence when he concluded its leather color fading (after 6 months of purchase), we requested second look and he would not change his mind, well look at pieces of leather coming out, it is peeling. I attached pics. I am not sure if this is the art van policy to play around to avoid repair or replacement, but that is certainly driving me crazy - not acceptable.
Product or Service Mentioned: Art Van Furniture Warranty.
Reason of review: Bad quality.