We purchased OVER $10,000 in furniture in the last few months at art van. We had it in layaway, and when everything was ready to be delivered they delivered A kitchen table with NO chairs (8 chairs), my son's bedroom mirror was NOT delivered, AND they SOLD our front room furniture set, SOLD it.
We called and got the run around and finally argreed to get a 'loaner' set and 'loaner kitchen chairs'…. So we waited for our real furniture, mirror and 8 chairs to be delivered, and waited... How embarrassing having to tell everyone who came over to our new home the story of how art van screwed up. We FINALLY got our missing items last week 9/22… OVER a month later, mind you the first delivery scheduled was the first week of AUGUST..
NOW the kitchen table we purchased has cloudy spots ALL OVER IT and we NEVER even ate on the table without using a tablecloth, there are also tablecloth lines on the table top!! Cheap cheap cheap!! The table looks like its 30 years old! The service guys couldn't even get them out and we were told we have to get another set..
"reselect" now I find out they don't even make our set anymore and now we have to start from the very beginning!!!!! I am so disgusted with art van. That furniture is CHEAP quality. For the price we paid for all our furniture we should have something better!!
What a waste of my time, my HARD EARNED money, my EVERYTHING. I swear I am telling EVERYONE at work and my fiancÃ©e' is telling everyone at his work how unprofessional and cheap quality furniture art van sells!! it looks nice, but its garbage. Now, I have to make it to art van tonight and reselect another cheap kitchen set!
I will never in my life ever walk through an art van ever, neither will my family or my friends and so on. I have never seen such a circus of workers!! The ONLY good thing I can say about art van is our sales person Milan at the Hall rd. store is just wonderful.
That's about it, a salesperson was wonderful… it's a shame I couldn't say anything positive about art van!! Pathetic!!!
Product or Service Mentioned: Art Van Furniture Delivery Service.