I bought Art Van's least expensive love seat which needed repairing after two years of hardly any use. It was past the one year warranty.
I Talked to the corporate manager Stacey Jarrett who did nothing but repeat that the one year warranty was past and it would cost money to repair it. She also tried to use a bogus metaphor of it being like a car you have to pay to repair after warranty. A car has moving parts; a couch is a stationary object. A decent quality love seat should not need repairing after just two years.
I am being charged $65 for them to come out and look at it plus whatever it costs to fix it. I am never buying furniture from Art Van again.
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