We purchased a leather sectional and chair in the summer of 2012. Waited 3-4 months to get it.
The quality didn't look good and the chair fabric was on crooked, so we called customer service, they came out and basically said that is how the pieces were supposed to look. They did replace the chair. After 2 years the frame on one side of the sectional completely broke. My husband is handy so he fixed it.
Another couple years later the other frame
broke. The construction and quality of the furniture that they are selling is horrible. Be cautious when to purchase anything for Art Van. Check to see where it is made.
These pieces were not cheap. $4000
Reason of review: Bad quality.
Monetary Loss: $4000.
Preferred solution: Let the company propose a solution.