Art Van Furniture - Bedroom set

Update added by user May 15, 2015

paid 65.00 to have service guy come out and tell me it couldn't be fixed

Original review posted by user Apr 15, 2015

purchased in 2011 for 1400.00 was not offered or told about the 5 year warranty only on finish.Headboard frame coming apart - have to pay a there service department to come out to see if it can be fixed.

Was told because of MI weather - I had my mothers set for over 35 years and nothing happened to it - salesman very rude. Have always brought from them but NEVER WILL AGAIN.

I know I'm just a little fish in a big pond but being treated like this just isn't right.They should make this right by the consumer

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details


  • What I liked
      No items
  • What I disliked
    • Policy
    • Customer service

Reason of review:
Warranty issue
Preferred solution:
New headboard
Monetary loss:
Product or service
Bedroom Suite
Review category
Furniture and Decor
review #622288 by

Author wants to be contacted by the company. Learn more

Had an experience with Art Van Furniture? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Art Van Furniture. However, many companies do monitor reviews on our site.

You were reading a complaint about Art Van Furniture.
Filing a new complaint about