When we purchased our leather couch from Art Van in 2013, the sales women said that we should get the extra lifetime protection since we have a dog and that even if the dog scratches the couch, the warranty will cover it. NOT TRUE!!
They are saying that the peeling of the leather will be covered. When the repair person comes I will be speaking to them. I am so sick of sales people scamming and lying to make an extra dollar. No more Art Van and their *** furniture for us.
This is incredibly frustrating.
Also, the review has to be 100 words min. ugh ugh ugh ugh ugh ugh ugh ugh ugh ugh ugh!!!!!!!!!!!!!!!!!
Reason of review: Warranty issue.
Preferred solution: Let the company propose a solution.