Art Van Furniture Contact Information

Toll-Free Number:

  • (888) 427-8826 toll-free

Billing concerns:

  • (866) 396-8254
  • (877) 898-1970

Online Purchase:

  • (888) 427-8826 toll-free

Service, Warranties & Repairs:

  • (800) 662-0038 toll-free

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

Art Van Furniture
6500 14 Mile Road
Warren, Michigan 48092
United States

Other Info:

social@artvan.com

Social Networks:

Summary of Art Van Furniture Customer Service Calls

52 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
02:12 AVG CALL DURATION
10% ISSUES RESOLVED

Customers Contact Art Van Furniture to Ask about:

Payments and Charges:

  • “About my bill”
  • “My finance company was charged without authorisation”
  • “No Drop Box for Payments”

Shipping and Delivery:

  • “Damage during delivery”
  • “Delivery of broken items”

Request for Information:

  • “Checking balance on account”

Refund:

  • “Refund check”

Staff:

  • “Can’t get through to the customer service line. I want to know if my gift cards were sent out”

Other:

Art Van Furniture Rating Stats

1.8 out of 5 stars
based on 453 reviews
See all 844 reviews reviews

Rating stats

  1. 218 reviews
  2. 140 reviews
  3. 66 reviews
  4. 12 reviews
  5. 17 reviews

Rating trend

About Art Van Furniture

Top 5 Art Van Furniture Services

Delivery Service, Customer Care, Sales Representative, Deal, Repair

Top 5 Art Van Furniture Products

Sofa, Furniture Set, Recliner, Bed, Warranty

Top 5 Likes about Art Van Furniture

Floor sales staff was helpfull, Sales person great, Initial sales person, Delivery people, Some products

Top 5 Dislikes about Art Van Furniture

Customer service, Service, Management, Customer experience, Worst after sale service

Summary

Art Van Furniture is a family-owned company that provides quality furniture. It was established in 1959. The company offers mattresses, furniture for living room, bedroom, dining room and more. Art Van Furniture is a major furniture retail store chain based in Warren, Michigan. Nearly thirty stores have been opened in the state of Michigan, including many locations in Metro Detroit. Van Elslander, the owner of the company, based his business on the principal of quick delivery. In 1992 Art Van Furniture added clearance centers to his stores that sell products that were damaged or defective at a discounted price. Art Van Furniture operates 31 stores in 30 cities throughout Michigan and employs approximately 2500 associates.

Art Van Furniture reviews and complaints

Art Van Furniture is ranked 249 out of 1769 in Furniture and Decor category

Area Served

USA

Payment Methods

VISAMasterCard

Edit Description

Art Van Furniture Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Art Van Furniture to

i
Ashley Furniture
Ashley Furniture
Has verified representatives
2569 reviews
1.8
Compare
Ikea
Ikea
869 reviews
1.7
Compare
Lazboy
Lazboy
Has verified representatives
992 reviews
2.3
Compare
Wayfair
Wayfair
747 reviews
2.0
Compare
Pottery Barn
Pottery Barn
Has verified representatives
589 reviews
1.8
Compare


Report

Products and Services Sold by Art Van Furniture

Write a review
Do you have something to say about Art Van Furniture? What happened? What can we help you with?
Submit review Don't show this popup