Contact Art Van Furniture Customer Service
Art Van Furniture Phone Numbers and Emails
Toll-Free Number:
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(888) 427-8826toll-free
Billing Concerns:
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(866) 396-8254
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(877) 898-1970
Illinois Locations:
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(847) 715-1942120 S Waukegan Rd, Deerfield, IL 60015, USA
Art Van Furniture Email:
Contact Information
Corporate Office Address:
Summary of Art Van Furniture Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Art Van Furniture?
Shipping and Delivery Question:
- “Purchased furniture but didn't receive.Ihave pic of the chair and loveseat, only sofa arrived!”
- “I need to set up time for delivery”
- “We bought three years and falling apart we had a one year warranty , but didn't receive it , would like a refund back”
Request for Information Question:
- “Questions on warranty”
- “Question about an item i purchased”
- “Request copy of a receipt”
Product/ Service Question:
- “Bed is broken”
- “Broken couches”
- “Broken furniture”
Payments and Charges Question:
- “Pay bill”
- “Look up transaction”
- “Bill”
Refund Question:
- “Warranty refund”
- “Refund”
- “You sent me a refund in the form of a bad check”
Return/ Replace Question:
- “Tax return”
- “To try to locate replacement chairs for my dinimg room set.”
- “Cushion replacement”
Employment Question:
- “W2”
- “W2 form”
- “My W2”
Staff Question:
- “Customer service”
- “Terrible service”
- “Poor services”
Cards Question:
- “Card fraud”
- “I want my 500.00 gift card. I was promised when I bought my furniture! I was told if I didn't take advantage of the maintenance I will get a $500 gift card after five years unfortunately the Saginaw store is closed”
- “My couch needs a repair needs spot pealing color repair... color is red cardinaial”
Account Question:
- “Credit hold on my account”
- “Account Number and card expiration date”
- “Update account number”
Other Question:
- “My furniture warranty and repair”
- “I purchased a set of couches with a lifetime warranty on them and the leather is peeling”
- “Loveseat”
About
Art Van Furniture is a family-owned company that provides quality furniture. It was established in 1959. The company offers mattresses, furniture for living room, bedroom, dining room and more. Art Van Furniture is a major furniture retail store chain based in Warren, Michigan. Nearly thirty stores have been opened in the state of Michigan, including many locations in Metro Detroit. Van Elslander, the owner of the company, based his business on the principal of quick delivery. In 1992 Art Van Furniture added clearance centers to his stores that sell products that were damaged or defective at a discounted price. Art Van Furniture operates 31 stores in 30 cities throughout Michigan and employs approximately 2500 associates.
Art Van Furniture is ranked 404 out of 1710 in Furniture and Decor category
USA
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