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Summary of Art Van Furniture Customer Service Calls

29 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
01:47 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Art Van Furniture to Ask about:

Payments and Charges:

  • “About my bill”
  • “My finance company was charged without authorisation”
  • “No Drop Box for Payments”

Shipping and Delivery:

  • “Delivery of broken items”

Other:

  • “Deluvery”
  • “Pilling on my leather couch”
  • “Claim”

About Art Van Furniture

Top 5 Art Van Furniture Services

Delivery Service, Customer Care, Sales Representative, Repair, Deal

Top 5 Art Van Furniture Products

Sofa, Furniture Set, Recliner, Bed, Warranty

Top 5 Likes about Art Van Furniture

Floor sales staff was helpfull, Initial sales person, Delivery people, Some products, Selection

Top 5 Dislikes about Art Van Furniture

Horrible customer service, Service, Management, Customer experience, Quality of furniture

Summary

Art Van Furniture is a family-owned company that provides quality furniture. It was established in 1959. The company offers mattresses, furniture for living room, bedroom, dining room and more. Art Van Furniture is a major furniture retail store chain based in Warren, Michigan. Nearly thirty stores have been opened in the state of Michigan, including many locations in Metro Detroit. Van Elslander, the owner of the company, based his business on the principal of quick delivery. In 1992 Art Van Furniture added clearance centers to his stores that sell products that were damaged or defective at a discounted price. Art Van Furniture operates 31 stores in 30 cities throughout Michigan and employs approximately 2500 associates.

Art Van Furniture reviews and complaints

Art Van Furniture is ranked 274 out of 1725 in Furniture and Decor category

Area Served

USA

Payment Methods

VISA

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Art Van Furniture Stats

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