Art Van Furniture Phone Numbers and Emails

Toll-Free Number:

  • (888) 427-8826
    toll-free

Billing Concerns:

  • (866) 396-8254
  • (877) 898-1970

Illinois Locations:

  • (847) 715-1942
    120 S Waukegan Rd, Deerfield, IL 60015, USA
  • (847) 466-2257
    125 Army Trail Rd, Glendale Heights, IL 60139, USA
  • (847) 466-8086
    1293 E Higgins Rd, Schaumburg, IL 60173, USA
  • (815) 230-6160
    13511 IL-59 #111, Plainfield, IL 60544, USA
  • (847) 960-9158
    1500 S Randall Rd, Algonquin, IL 60102, USA
  • (708) 873-1185
    15080 South La Grange Road, Orland Park, IL 60462, USA
  • (618) 589-3564
    1776 W Hwy 50, O'Fallon, IL 62269, USA
  • (630) 778-7724
    404 IL-59, Naperville, IL 60540, USA
  • (815) 332-8989
    7047 Newburg Rd, Rockford, IL 61108, USA
  • (708) 496-5455
    7200 S Cicero Ave, Chicago, IL 60629, USA
  • (773) 628-1323
    7304 W Lawrence Ave, Harwood Heights, IL 60706, USA
  • (708) 496-5454
    7712 S Cicero Ave, Burbank, IL 60459, USA
  • (630) 972-2499
    900 E Boughton Rd, Woodridge, IL 60517, USA

Indiana Locations:

  • (219) 769-2804
    1600 E 80th Ave, Merrillville, IN 46410, USA
  • (812) 332-8400
    2634 E 3rd St, Bloomington, IN 47401, USA
  • (260) 481-1300
    311 E Coliseum Blvd, Fort Wayne, IN 46805, USA
  • (765) 254-1893
    4701 Wheeling Ave, Muncie, IN 47304, USA
  • (812) 602-5960
    5476 E Indiana St, Evansville, IN 47715, USA
  • (574) 271-6400
    5946 Grape Rd, Mishawaka, IN 46545, USA
  • (219) 850-4401
    6245 US Hwy 6, Portage, IN 46368, USA

Iowa Locations:

  • (319) 545-5005
    2300 Jones Blvd, Coralville, IA 52241, USA

Michigan Locations:

  • (734) 244-1555
    1570 N Telegraph Rd, Monroe, MI 48162, USA
  • (313) 982-9999
    15701 Market Dr, Dearborn, MI 48126, USA
  • (231) 348-1299
    1619 Anderson Rd, Petoskey, MI 49770, USA
  • (231) 932-1050
    1775 Oak Hollow Dr, Traverse City, MI 49686, USA
  • (989) 362-2388
    1819 Old US Hwy 23, East Tawas, MI 48730, USA
  • (989) 723-8122
    1826 E M 21, Owosso, MI 48867, USA
  • (616) 432-5975
    2036 E Beltline Ave NE, Grand Rapids, MI 49525, USA
  • (734) 287-4000
    22035 Eureka Rd, Taylor, MI 48180, USA
  • (248) 569-3770
    22555 Greenfield Rd, Southfield, MI 48075, USA
  • (989) 790-2221
    2660 Tittabawassee Rd, Saginaw, MI 48604, USA
  • (248) 348-8922
    27775 Novi Rd, Novi, MI 48377, USA
  • (906) 226-2169
    2873 US-41, Marquette, MI 49855, USA
  • (855) 603-1458
    29611 Plymouth Rd, Livonia, MI 48150, USA
  • (248) 478-8870
    29905 W Seven Mile Rd, Livonia, MI 48152, USA
  • (248) 549-2900
    32301 Woodward Ave, Royal Oak, MI 48073, USA
  • (877) 936-0905
    338 N Drake Rd, Kalamazoo, MI 49009, USA
  • (906) 632-6817
    3889 Interstate 75 Business Spur, Sault Ste. Marie, MI 49783, USA
  • (517) 552-0720
    4101 E Grand River Ave, Howell, MI 48843, USA
  • (989) 667-4700
    4150 Wilder Rd, Bay City, MI 48706, USA
  • (734) 747-7170
    425 E Eisenhower Pkwy, Ann Arbor, MI 48108, USA
  • (616) 784-1041
    4273 Alpine Ave NW, Comstock Park, MI 49321, USA
  • (810) 733-3110
    4577 Miller Rd G, Flint, MI 48507, USA
  • (248) 874-1981
    4612 Baldwin Rd, Auburn Hills, MI 48326, USA
  • (269) 323-3222
    550 Ring Rd, Portage, MI 49024, USA
  • (269) 979-1091
    6100 B Dr N, Battle Creek, MI 49014, USA
  • (231) 733-2141
    630 Seminole Rd, Muskegon, MI 49441, USA
  • (586) 939-2100
    6500 E 14 Mile Rd, Warren, MI 48092, USA

Missouri Locations:

  • (314) 405-8874
    1516 S Hanley Rd, Brentwood, MO 63144, USA
  • (636) 265-2685
    2101 E Terra Ln, O'Fallon, MO 63366, USA
  • (314) 354-8034
    5711 S Lindbergh Blvd, St. Louis, MO 63123, USA
  • (314) 528-8262
    925 NW Plaza, St Ann, MO 63074, USA

Ohio Locations:

  • (419) 425-4663
    10300 US-224, Findlay, OH 45840, USA
  • (419) 855-8316
    22225 OH-51, Genoa, OH 43430, USA
  • (855) 324-8045
    4600 Talmadge Rd, Toledo, OH 43623, USA

Online Purchase:

  • (888) 427-8826
    toll-free

Service, Warranties & Repairs:

  • (800) 662-0038
    toll-free
  • (419) 861-2271
More phone numbers and emails Less phone numbers and emails

Art Van Furniture Contact Information

Corporate Office Address:

Art Van Furniture
6500 14 Mile Road
Warren, Michigan 48092
United States

Other Info (opening hours):

Company was closed according to https://www.facebook.com/artvanfurniture

Edit Business Info

Art Van Furniture Rating Based on 581 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Reliability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Art Van Furniture Customer Service Calls

487 TOTAL
CALLS
02:44 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Art Van Furniture Customer Service?

Shipping and Delivery Question:

  • “I need to set up time for delivery”
  • “We bought three years and falling apart we had a one year warranty , but didn't receive it , would like a refund back”
  • “Have not received my delivery.”

Product/ Service Question:

  • “Motors not working”
  • “Insurance question”
  • “Broken furniture, faulty”

Request for Information Question:

  • “I purchased furniture And I have questions about it”
  • “Questions on warranty”
  • “Question about a refund”

Payments and Charges Question:

  • “Bill”
  • “Pay bill”
  • “Billing issue!”

Refund Question:

  • “Refund”
  • “Warranty refund”
  • “You sent me a refund in the form of a bad check”

Return/ Replace Question:

  • “Tax return”
  • “To try to locate replacement chairs for my dinimg room set.”
  • “Cushion replacement”

Employment Question:

  • “W2”
  • “W2 form”
  • “My W2”

Staff Question:

  • “Customer service”
  • “Terrible service”
  • “Poor services”

Cards Question:

  • “Card fraud”
  • “I want my 500.00 gift card. I was promised when I bought my furniture! I was told if I didn't take advantage of the maintenance I will get a $500 gift card after five years unfortunately the Saginaw store is closed”
  • “My couch needs a repair needs spot pealing color repair... color is red cardinaial”

Account Question:

  • “Credit hold on my account”
  • “Account Number and card expiration date”
  • “Update account number”

Other Question:

  • “Guarantee”
  • “Warrantee of mattress”
  • “My furniture”

About

Art Van Furniture Return Policy
The Customer's browser's Javascript functionality is turned off. Please turn it on so that The Customer can experience the full capabilities of this site. Find a store near The Client Art Van Furniture want The Client to be happy. Return fees or delivery charges will not apply to cancellations of regularly-stocked merchandise made prior to delivery or pickup. A receipt and return authorization is required for all returns, exchanges and refunds. Items must be in new condition and in the original packaging to qualify for a refund and refunds will be issued in the same form of payment as the original payment. Exchanges of greater value require payment of the difference. Refunds, exchanges and reselections are issued once the item is received and inspected. Guests are responsible to pay the difference for reselection. Delivery fees are non-refundable.
To read more: https://www.artvan.com/returns-and-exchanges.html
Art Van Furniture Delivery Policy
To read more: https://www.artvan.com/delivery/
Art Van Furniture Warranty
To read more: https://www.artvan.com/warranty.html
Art Van Furniture Terms of Service
To read more: https://www.artvan.com/terms-and-conditions.html
Art Van Furniture Privacy Policy
The User's browser's Javascript functionality is turned off. Please turn it on so that The User of company services can experience the full capabilities of this site. By sharing the Privacy Policy for Art Van Furniture, LLC ("Art Van", Art Van Furniture or Website), www.artvan.com hope to help The User of company services understand how sharing information can create new opportunities for The Customer Company's customer, as well as to reassure The User that Website respect and honor The Customer's requests to restrict and protect personal information. Please review this policy carefully. By using artvan.com or Company's mobile apps, engaging with www.artvan.com on social media including on Art Van Furniture's' social media sites (collectively referred to as Art Van "websites"), coming to Art Van Furniture's' stores, making a purchase from Company's catalogs, calling customer service, interacting with Art Van Furniture in any way, or utilizing any of Company's services, The Client of Art Van Furniture acknowledge The Customer's understanding that the practices described in this this Privacy Policy will govern The User's use of Art Van Furniture's' websites and Art Van's collection, sharing and use of information The User of Website provide to Website
To read more: https://www.artvan.com/privacy.html
Art Van Furniture FAQ
To read more: https://www.artvan.com/faq.html
Top Art Van Furniture Services

Customer Care, Delivery Service, Sales Representative

Top Art Van Furniture Products

Sofa, Furniture Set, Recliner

Art Van Furniture Pros and Cons

Pros: No comment, Floor sales staff was helpfull, Selection, And salesman, Initial sales person

Cons: Customer service, Service, Product quality, Worst after sale service, Unwilling to work with you

Related Companies

Art Van Flooring

Summary

Art Van Furniture is a family-owned company that provides quality furniture. It was established in 1959. The company offers mattresses, furniture for living room, bedroom, dining room and more. Art Van Furniture is a major furniture retail store chain based in Warren, Michigan. Nearly thirty stores have been opened in the state of Michigan, including many locations in Metro Detroit. Van Elslander, the owner of the company, based his business on the principal of quick delivery. In 1992 Art Van Furniture added clearance centers to his stores that sell products that were damaged or defective at a discounted price. Art Van Furniture operates 31 stores in 30 cities throughout Michigan and employs approximately 2500 associates.

Art Van Furniture reviews and complaints

Art Van Furniture is ranked 350 out of 1589 in Furniture and Decor category

Area Served

USA

Payment Methods

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