I bought the extra warranty on the couch. Started to see the leather thinning and long story short Art Van is coming up with one excuse after another.
From not conditioning correctly to not conditioning enough. I told them we condition the couch every week. If that was the issue then way is it thinning in just one spot. The couch is crap know because the thin part tore.
I still have over a thousand to pay on the couch.
I should have bought a cheap couch somewhere else and would have luck. I am going to pursue this so everyone will know how Art Van treats the loyal customers.
Product or Service Mentioned: Art Van Furniture Sofa.
Reason of review: Warranty issue.