Bought two lamps and two side tables from them when they first opened, no problem. 6 weeks ago bought a 2 piece sectional, scheduled the delivery spoke to the delivery service people to confirm the delivery.
Idiots delivered half of the sectional, they had no idea about the other half. Who the *** buys half a sectional. Took forever to get the other half and they were not really caring that they were providing bad customer service. Two days ago I reluctantly went back and bought one more side table from them (I needed it to match the other two which were purchased from them).
I picked it up today and it's broken in 3 places, including the fact that one of the legs isn't even attached (no it's not an assemble yourself table) and instead of staining all of the wood part of it has dark brown tape on it. I called the store and they couldn't help me because I need to speak to the damage and repair dept and they don't have the same hours as the store. Damage and repair is only open from 10a to 6:30p. So if you wanna talk to them you have to interrupt your work day to scream at them and I'm sure they'll be like whatever cuz they don't understand that you need customers in order to have a job.
So no, don't purchase from them. You're better off with stuff from Ikea that has horrible build yourself picture instructions. Run from Art Van, not worth it. They're costumer service is ridiculous and they're products aren't worth the hassle (some aren't worth the price for the quality either).
Just look at the pictures, who puts brown tape on wood. Hopefully, this will be taken care of ASAP but I doubt it.
Product or Service Mentioned: Art Van Furniture Table.
Reason of review: Damaged or defective.