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10/28/17 I am on hold for a "bedding" specialist right now. Art Van warranty store in Warren MI is giving me a hard time.

My mattress is only 1.5 years old and is sagging. Art van wants to "cover the foundation " per the manufacturer but charge me $115 dollars to re-deliver it, which is unacceptable! Art Van is also stating they will not replace the bed due to a small quarter size stain on my bed, unless it is professionally cleaned. What does a small stain have to do with the structure of this mattress ?

Nothing, they are just trying to get around selling me a junky product!

I will never purchase anything from Art Van again. They have lost a customer for life !

Reason of review: Damaged or defective.

Monetary Loss: $1500.

Preferred solution: Full refund.

I liked: No comment.

I didn't like: Warranty.

  • warrany
  • Bad Experience In Art Van
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