Bought a 3 piece, loveseat, recliner & couch. Loveseat and couch was delivered 2 weeks later.
Delivery guys scratched the leather on the side of the couch. They did keep the wrap while bringing the furniture in the house. They delivered the recliner two weeks later and it was left on my front porch.thru didn't bring in the in the house and didn't put it toge. They called me 5 minutes before arrival.
I saw them pull up front. I was not able to get out in 5 minutes, as they didn't call me ahead of time. I was few minutes late to get to the door. They never knocked or want the bell.
When I went out, they were tons by then. I called the delivery number and waited for 20 munites for someone to answer.
I ended up leaving a VM. I dought I will they will call back.
Product or Service Mentioned: Art Van Furniture Delivery Service.
Reason of review: Poor customer service.