We ordered a $1300 leather recliner at the Art Van Furniture Store in Taylor MI which was completed by their associate on line. Site and salesman said one to two weeks.
Two weeks went by and they said another two weeks or so and that we had to put it together ourselves! We said no thank you and to cancel it. They said we had to pay a restocking fee and a cancellation fee of over $400. WHAT?
When we tried to talk to salesman why should we pay anything when we never got anything he hung up on us! We will NEVER shop at Art Van again!
Product or Service Mentioned: Art Van Furniture Recliner.
Reason of review: Order processing issue.
Monetary Loss: $450.
I didn't like: Being ripped off.