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I purchased a twin bed (Avalon Twin Uph. w/ FB Storage).

The first time they delivered it the bed was damaged, so the took it back. The second time they delivered it was damaged by they left the bed. They sent a repairman just to look at it, and he said I need new rails. So I've missed 3 days of work with nothing resolved.

Art Van claims that they are booked on the weekends, so they can not be more flexible with their scheduling. Now I have to miss a fourth day of work for I bed that I purchased in cash two months ago. When I called the camplaint, they did nothing to assist me. I was blown off.

Over the year and a half I have spent thousands of dollars at Art Van, and I find it sad that they are not willing to work with me. I will never purchase anything from Art Van again.

Product or Service Mentioned: Art Van Furniture Bed.

Reason of review: Problem with delivery.

Monetary Loss: $1539.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from Dec 07, 2017.
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