Bought a large chair and ottoman..was told multiple times by the salesman that because it was a “newer” co out of Detroit, and that “they” would clean my chair as many times as I needed...no charge. Seemed odd but after having it a year I called to arrange for a cleaning.
It’s a scam...the co I bought the chair from does NOT clean anything..Art Van does and there is a charge. There is NO free cleaning.The salesman was a scammer, and the manager I spoke to today couldn’t have cared less.
I’ve spent a ton of money with Art Van over the years...never again. I’ll order everything online from co’s that aren’t liars.
Product or Service Mentioned: Art Van Furniture Sales Representative.
Reason of review: Poor customer service.