Art Van Furniture - Mattress and foundation sets..
We purchased 2 mattress sets from Art Van in Shelby Twp and bought their "Total satisfaction policy" for the sum of$149.99 for each set..At the time of purchase we were told if we didn't have any problems with them in 60 days that the $299.98 would be returned to us..I have called 3 times and went to the store 2 times to see the salesman, who turn"s out to be the manager of that department, am told he isn't in today but will be in all the next day, which he never shows up, to get my money back and the service department people tell me they don't refund it in cash but they give it back in the form of an in store purchase..At no time during these purchases were we told that our refund would be anything but cash...
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