State: Michigan Product: Art Van Furniture Delivery Service Clear all filters (0 of 51 reviews match)
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When I arranged to have it delivered the delivery people did not bring my recliner. They had the love seat and couch but did not know anything about the recliner. When I called they said it was damaged and did not put in on the truck so I had to arrange another date...
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1.0
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Art Van Furniture Delivery Service
#1223763
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Art Van Furniture - Still waiting

I ordered two couches and a tv stand on 12/5/17. They said 6 to 8 weeks. What is today? March the 10th and I still don’t have my furniture. Beyond ridiculous. They wanted to offer me a gift card. Seriously, I will not ever buy anything again from them. They gave me free delivery, but did they? Because I don’t have my stuff!!! I will NEVER buy anything from them again.
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Art Van Furniture Delivery Service
#1207622
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Art Van Furniture - Unbelievably incompetent
These ppl delivered the bed about 9:30 this morning and brung the wrong bed and didn’t install it. I called and complained and they had the delivery techs call back and the guy says it’s nothing he can do. This is the Warren, Mi location on 14. They hire incompetent...
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Art Van Furniture Delivery Service
#1204046
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This place is a JOKE! They keep trying to deliver the WRONG color furniture. We have made 2 trips to the store now, canceled appointments to wait around for delivery, only to keep getting the wrong color. We even showed the salesman what was going on and he agreed they...
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1.0
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Art Van Furniture Delivery Service
#1189689
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Bought a 7 piece sectional that I had to wait for, promised mid-January, that did not happen.Turns to late January, still no call. Finally my husband gets ahold of them and its ready, and its been ready, just a mix-up. Okay, fine, so wait a week because no open...
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1.0
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Art Van Furniture Delivery Service
#1180402
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Art Van Furniture - Horrible

We just purchased a sofa and love seat spending $ on it when delivered it was damaged and the delivery guys said they would call and tell them not so sure if I believe them I called as soon as they left had to wait two weeks for someone to come look at it and sure enough I have to have it replaced so now another waiting game for a new one to come before I can even use my furniture
1.3
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Art Van Furniture Delivery Service
#1092535
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I have furniture being delivered tomorrow and am now being told that delivery is going to be between 8-11am. When this was scheduled, I was told they would make my order the last run of the day. This was essentially promised to me. Now after spending over 1/2 hour on...
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1.4
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Art Van Furniture Delivery Service
I didn't like
  • Management
  • Policy
#1088385
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Not only did they mark up our door ways that were just freshly painted but also dragged the new mattress with the plastic still on over our hardwood floors and scratched them. We called and had the most horrible customer service ever! I have never had anyone talk to me...
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1.0
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Art Van Furniture Delivery Service
I didn't like
  • Attitude of customer service
  • Lack of owning responsibility for damage to home
#1076610
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I ordered more than $2,500 in Art Van Furniture and this is now the third time they have called to reschedule my delivery because all of the pieces are not available to be delivery. I am very disappointed because my sales associate did not give me adequate information...
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Art Van Furniture Delivery Service
#950221
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My wife and I purchase furniture in your Lakeside location on Sept 21st. We were told that we needed to provide a copy of our lease to schedule delivery. We explained to them that we were not able to sign out lease until this week and that we had a scheduled delivery...
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Art Van Furniture Delivery Service
#928046
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