3 comments

The back of the couch I bought is coming off and there are several exposed staples that are sharp enough to cut you if you get too close to them. I bought the couch last year at Art Van, the Hall rd store. Also two of the legs are cracked. When I called customer service they said in effect "we will do nothing about those problems."

They want to charge me to fix the problems. I wouldn't trust that either

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That's the quality level you can expect at Art Van and the level of customer service you can expect - if you are daring enough to shop there!

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Anonymous
#248863

Bought a warranty...I think a couch has a warranty that it automatically comes with.Art Van is known for not honoring their warranty and shoddy service.

And...deceptive sales.Need we say more??

Anonymous
#179339

Maybe you should have bought a warranty! Just a thought...

dobsylyn
#172309

I'll be sure to avoid this company. Thanks for sharing this info.

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