Not resolved

The wrong items were delivered..tried to call store to make them aware of the problem 5 minutes after delivery men hopes they could contact drivers the proper items could be returned only to be giving run around ..was told there is no way to contact drivers...i mean come on everone has a cell phone ..sales lady fawn from ann arbor store continues to tell me there is nothing she could do about it ..that all she could do was set up a new delivery date in a day or two..mind you this is a bed that i purchased..old one is gone now where do i sleep as my bed room is tore apart ...fawn the sales person says lay the mattress on the floor until they bring the new efforts to even attempt to correct the i ask for a manager after a drug out phone conversation.. she claims she is the manager ...nothing but b.s and the run around...then corporate office same story cant speak to anyone to address the issue....artvan furniture.

425 east eisenhower ann arbor mich.... i understand mistakes happen as i am a small business owner myself...the lack of effort to correct the mistakes is not ok.......never will i shop at artvan again...

Product or Service Mentioned: Art Van Furniture Delivery Service.

Reason of review: Poor customer service.

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