Art Van Furniture Reviews and Complaints
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I purchased a wooden bed frame (sleigh bed with draws under) that was sold to me as a twin size. I was happy with it, so I decided I would get twin size bed from Art Van. When the bed came a few days later, it was then that I noticed that the bed frame was an XL twin...
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We purchased a leather sectional and chair in the summer of 2012. Waited 3-4 months to get it. The quality didn't look good and the chair fabric was on crooked, so we called customer service, they came out and basically said that is how the pieces were supposed to...
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bought a sofa,loveseat7 weeks ago .loveseat wrong color sofa damaged.10days later got right loveseat. was told id get a call for someone to inspect sofa called salesman Omega advised me g.m. would call still hasn't. called Omega back and told him to send someone to...
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I purchased a living room set and was suppose to receive a free tv later on i noticed i was charged $500 for the tv i made dozens of calls and emails and received dozens of different answers why it shows on my receipt the last response is because they discount the...
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Art Van Furniture - Terrible! Bait and switch after credit approval
I was approved for the furniture I was going to purchase and then I was misinformed from the salesperson about the price....bait and switch!
Bought our second set of furniture from art van. We were told it would be in on a certain day so we got rid of our furniture the night before. I called the store the next day to find out someone put the date in wrong so we had to wait to get our furniture. After...
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The weather finally got warm so just 13 days after receiving my gazebo I opened the box to assemble it. I sadly discovered a leg was bent about an inch making the whole product unstable. Art Van won't issue a replacement part until I wait 2 and a half weeks for a...
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I liked
- Catalog
I didn't like
- Customer service
- Lack of accountability for selling damaged goods
- Product i received
Was told if i bought a complete living room set i would receive a free tv after a couple days i noticed i was charged $500 for the tv i made several calls and every person i talked to gave me a different excuse they say they discount the furniture thats why it shows on...
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I will never shop Art Van furniture again. Two faulty beds. One we absorbed the cost of, but the second one that was put together poorly, literally missing at least 5 bolts, fell apart when we moved it to paint- and I was very lucky my child was not injured due to poor...
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Similar to Art Van Furniture
Art Van Furniture - Excellent
Purchase items full price Awarded $100.00 gift card Haven't received it. Purchase made in March 2018