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Art Van Furniture - Dont Give Your Money to Art Van

Bottom Line is their sales people lie, customer service does minimal to assist and lie. They DO NOT LIKE GIVING REFUNDS! If you give them any amount of money they try to figure out how to not give it back and at last resort will tell you theyll mail it to you.
1.1
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#1374841
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Purchased a mattress set at full price in late July. Salesperson/Manager told me that Art Van offers a price matching policy so that if the items I bought go on sale within 2 months after purchase, they will refund me the price difference. Mattress set went on sale a...
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#1373270
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I purchased a furniture package at the 8 mile store in Warren in August. I was told the tables were out of stock and would be delivered the 1st week of Sept. I asked the saleslady if she was sure about the delivery , because otherwise I did not want to make the...
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#1372995
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Art Van Furniture - Not very helpful, broken down highrise

Purchased a set of furniture and onky received one piece. Keep being told the highrise is broken down and ill get a call when its fixed. Its been almost 2 weeks a d no update of time or anything of when it should be.
2.0
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#1372016
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i bought a leather sectional. the color started coming out within a year, for me too be told it is not covered under the complete care warranty. i have owned other leather sectionals and no color has come out, until over 5 yrs. i am sick of fighting with them. Also the...
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1.0
#1371177
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Art Van Furniture - Bed bugs!!!

Never do business with art van or art van in alpena, michigan. I dont have enough room to start. They dont back there bad furnture or anything!! Im so pissed can't write. They don't want to make it right!!!
1.0
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#1366543
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Art Van Furniture - Ripped off

Bought a lift chair when it came my feet couldn't touch the floor also the smell gave me very bad headaches. I call next day and told the man I bought it from. He said it would be $200. dollars restocking fee well it was &500.what a rip off
1.3
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#1361577
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Art Van Furniture - Artvan is the worst company to buy mattresses from

Never ever buy anything from Art Van Furniture. They sell mattresses that will go on to be discontinued in years to come. They do not honor warranties. They only want to up sell. They have a terrible business model. Enjoy the rest of your day.
1.2
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1358753
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I waited 4 months for a bed, took a vacation day for delivery, tried to deliver a bed that was 2 different colors. I ordered grey fabric wanted me to take grey head board and amber side rails. Said no I’ll wait till you have my whole bed. Felt that was the reasonable...
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I didn't like
  • Incompetence
#1355476
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Contact Art Van Furniture

Mailing Address:
Art Van Furniture
6500 14 Mile Road
Warren, Michigan 48092
United States
Phone:
(888) 427-8826
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The wrong items were delivered..tried to call store to make them aware of the problem 5 minutes after delivery men left.in hopes they could contact drivers ..so the proper items could be returned only to be giving run around ..was told there is no way to contact...
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#1352593
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