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Art Van Furniture - Bad Return Policy
I purchased a wooden bed frame (sleigh bed with draws under) that was sold to me as a twin size. I was happy with it, so I decided I would get twin size bed from Art Van. When the bed came a few days later, it was then that I noticed that the bed frame was an XL twin...
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#1259951
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We purchased a leather sectional and chair in the summer of 2012. Waited 3-4 months to get it. The quality didn't look good and the chair fabric was on crooked, so we called customer service, they came out and basically said that is how the pieces were supposed to...
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1.6
#1256430
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bought a sofa,loveseat7 weeks ago .loveseat wrong color sofa damaged.10days later got right loveseat. was told id get a call for someone to inspect sofa called salesman Omega advised me g.m. would call still hasn't. called Omega back and told him to send someone to...
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I didn't like
  • Terrible customer service
#1254920
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Art Van Furniture - Was charged for a tv that was suppose to be free
Art Van Furniture - Was charged for a tv that was suppose to be free
I purchased a living room set and was suppose to receive a free tv later on i noticed i was charged $500 for the tv i made dozens of calls and emails and received dozens of different answers why it shows on my receipt the last response is because they discount the...
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#1254737
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Art Van Furniture - Terrible! Bait and switch after credit approval

I was approved for the furniture I was going to purchase and then I was misinformed from the salesperson about the price....bait and switch!
#1254483
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Bought our second set of furniture from art van. We were told it would be in on a certain day so we got rid of our furniture the night before. I called the store the next day to find out someone put the date in wrong so we had to wait to get our furniture. After...
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1.5
#1252975
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Art Van Furniture - Not responsible for selling damaged goods
The weather finally got warm so just 13 days after receiving my gazebo I opened the box to assemble it. I sadly discovered a leg was bent about an inch making the whole product unstable. Art Van won't issue a replacement part until I wait 2 and a half weeks for a...
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1.6
I liked
  • Catalog
I didn't like
  • Customer service
  • Lack of accountability for selling damaged goods
  • Product i received
#1252678
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Art Van Furniture - Free television
Art Van Furniture - Free television
Was told if i bought a complete living room set i would receive a free tv after a couple days i noticed i was charged $500 for the tv i made several calls and every person i talked to gave me a different excuse they say they discount the furniture thats why it shows on...
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1.2
#1251458
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I will never shop Art Van furniture again. Two faulty beds. One we absorbed the cost of, but the second one that was put together poorly, literally missing at least 5 bolts, fell apart when we moved it to paint- and I was very lucky my child was not injured due to poor...
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1.3
#1248372
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Contact Art Van Furniture

Mailing Address:
Art Van Furniture
6500 14 Mile Road
Warren, MI 48092
Phone:
(586) 983-2078
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Art Van Furniture Products and Services

All Art Van Furniture Products
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Art Van Furniture - Excellent

Purchase items full price Awarded $100.00 gift card Haven't received it. Purchase made in March 2018
4.4
Details
Advertised vs Delivered
Customer service
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Diversity of Products or Services
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Product or Service Quality
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Website
#1247702
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