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Art Van Furniture - Excellent customer service

I have purchased most of the furniture in my home and my cabin from Jules V at the Holland Ohio store and have always received excellent service and the furniture is amazing too! Thanks Jules V for being the best!
3.8
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#1286848
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Customer service down right lied. I have recliner that have been used for less than a year. The stitching is coming apart. The told me it was animal damage, then told me it was normal wear and tear. Today I get the replacement it's exactly the same issue on the brand...
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#1286034
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Hi My name is Ann Thornton, I purchase a electric footrest recliner chair for my 84 yr. old Mother who lives in an independent living apartments a couple yrs. ago. The recliner has a battery back up on the chair. On May 4th 2018 the apartment lost power and my mother...
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2.8
#1283515
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We bought a mattress and it did not work for us. After a week we are trying to return the mattress and they say we have to wait to sleep on it for a month. Ridiculous. we have not been able to sleep on it for 5 days and the store manager just laugh at me cynically when...
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1.0
I didn't like
  • Product i received
  • Service
#1279162
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We purchased a chair from the clearance center and had to go back to pick it up a few days later bc there weren’t any in stock in the store. When we got it Home, we figured out that the $349 clearance chair had hollow, plastic legs! When we picked it out, I...
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1.8
#1277874
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Art Van Furniture - Warranty for couch
Art Van Furniture - Warranty for couch
Art Van Furniture - Warranty for couch
Art Van Furniture - Warranty for couch
I bought a couch from artvan and I paid extra money for life warranty that covers for leather wear and tear. The couch became wear and tear, and contacted with them. They sent someone to check the damage and he gave me a number that I can call after 24 hours and left...
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1.9
#1277456
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Art Van Furniture - Nothing art van did for me about my table

My table is stain the art van service guy said it was my problem be i musch place somethig jot on my faux marble talb and f it up all on the table bull sh allmy living furniture ,ottmam,high chair, mirror rugs ectyou guys stuck *** you no help at all to pleased me
1.3
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#1276743
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Our couch turned color after having it less than 2 years and using it for only 4 months and they refused to take care of the issue. They have *** poor customer service. Warranty is a joke!!!!
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Anonymous
M Abdurah

I bought couch that I paid life warranty for leather wear and tear with in less than two years the leather started being wear and tear and I contacted them they sent people to...

1.5
#1275482
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Art Van Furniture - Matress.

Matress sinks in center of bed.a month after purchase.
1.5
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1274879
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Contact Art Van Furniture

Mailing Address:
Art Van Furniture
6500 14 Mile Road
Warren, MI 48092
Phone:
(586) 983-2078
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Art Van Furniture - Terrible customer service

Bought NEW MATTRESS S, They were hard as a ROCK!!!!, Made my body CRAMP, the first night, second night was worst, they told me no exchange unless I bought a package for exchange!!! Nothing they could do, Never go there, so it’s my loss
#1274360
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