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Art Van Furniture Reviews
810K
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TOTAL REVIEWS
210K
PAGE VIEWS
7
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Art Van Furniture Reviews
New Reviewer
We purchased a sectional manufactured by Art Van Furniture. It is their own brand Detroit Sofa Co. It is awful. All the cushions are off and move around. You sink in and so many gaps when you sit. I valled and had a service guy come out within 2 weeks for receiving the...
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ID
Location
Bloomfield Hills, Michigan
Product
Detroit Sofa Co Ambassador Fabric Sofa
Pros
- Story i was told
Cons
- Product quality
Reason of review
Bad quality
New Reviewer
Lost some pins for the shevles for my console
Phyllis berry. The movers lost them I need more to put my shelves up. Can u help me 941 704**** I need pins ID
Pros
- Store and customer service
Cons
- Very slow customer service
- Dont honor warrantees
Loss
$200
Preferred solution
Let the company propose a solution
New Reviewer
My furniture I purchased from you guys is so badly damaged I purchased a 5 yr warranty are you guys going to homer it
The arms on both couches I purchased from you guys aren’t have caved in i haven’t had this furniture 2 years and both sets of arms went out on both couches either goner my warranty or refund my cash
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerFurniture repair
We bought furniture from Art an and now need repair on a recliner. They have closed in our area, but how do we still use the warranty we had?
ID
Preferred solution
Furniture repair
New Reviewer
Look up transaction
Trying to figure out when I purchased my bedroom outfit and when my mom purchased her stuff and the amount
ID
Location
Saginaw, Michigan
New Reviewer
Broken couches
They are not quality made! Springs are coming out of my couches and backs are not right! One recliner is broke and bent
ID
New Reviewer
I would like to request a Receipt
I would like a copy of my receipt for Proof of purchase reverie electric adjustable bed requirements to replace my base witch isnt working. My name is Joshua Lyle and my email address is chaos.tatman@***.com, additional information I purchased the bed and base from art van on court street burton mi. They delivered it to my house and I still stay in the same home. My phone number is 810834**** if you can either call me or email me the information or and other information you need from me to get a proof of purchase receipt so reverie can replace my base. Thank you
ID
Product
Art Van Furniture Bed Frame
Preferred solution
Receipt request
New Reviewer
W2 form
Im a former employee and was working when the company was liquidated. I need my W2 from art van furniture to do my taxes please!
ID
Preferred solution
W2 Form (former employee)
New Reviewer
To try to locate replacement chairs for my dinimg room set.
Original review updated by user Mar 05, 2021
Continuous busy signal. Attempting to locate.replacment chairs for my dining room set. Want information on where I might be able to locate this product from the store's inventory. HELP! Difficult to contact. ID
Preferred solution
Help me locate product
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New Reviewer
Refund
We bought three years and falling apart we had a one year warranty , but didn't receive it , would like a refund back
ID
Location
Schaumburg, Illinois
Product
Art Van Furniture Sofa
Loss
$3500
Preferred solution
Full refund
New Reviewer
Furniture
12 months same as cash due March 5th, where do I pay thismoney due, bought furniture a yesr ago, same as cash
ID
Preferred solution
pay for furniture that wss on 1 years same as cash
Broken recliners
Bought a slew of furniture in 2018. The love sear motors no longer work on love seats. Bought 5 year Customer Care package Warranty. No one to contact to honor our warranty. Looking for what is owed to me.
ID
Location
Cary, Illinois
New Reviewer
Warranty on furniture
I brought some furniture from you guess 2 years ago got a lifetime warranty on it cant get repaired cause no working number thats not right you guys took people money aint reach out to no one could at least gave people there warranty money back My name is Tiesha 989332****
User's recommendation: Don’t go there.
ID
Service
Art Van Furniture Furniture Repair
Loss
$2700
Preferred solution
Repair
My furniture warranty and repair
I have been trying to reach art van warranty department but no one answers and there is furniture that needs to be repaired
ID
Location
Detroit, Michigan
New Reviewer
I purchased a warranty for sofa and recliner in February 2020. Now the company is out of business. I have paid for my furniture in full but am not going to pay for the warranty because it's useless. Anyone else in the same position as me? I've tried to call have sent a...
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3 comments
PissedConsumer1974916
#1974916
https://www.gardner-white.com/blog/2020/03/gardner-white-is-offering-warranties-to-customers-who-lost-theirs-in-the-art-van-liquidation/ It is not free, but an option. Synchrony is only the company you loaned the money from.
You are going to have to pay them.
If Art provided a card it will probably be converted to a Sync Home card. Well that is what they did with the HH Gregg closure.
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ID
Cons
- Charged for a warranty i can never use
Loss
$297
Preferred solution
Price reduction
Insurance question
If am not getting my maintance as i should be since i bought the ins worth almost 350.00 i should get reimbursed for this, they shouldnt of asked to purchase this if they knew they were not going to respond as they should
ID
Location
Chicago, Illinois
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The manufacturer is Max Home, LLC - I left them a one start on the BBB... we should all do this!!!