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Art Van Furniture - Warranty for couch
Art Van Furniture - Warranty for couch
Art Van Furniture - Warranty for couch
Art Van Furniture - Warranty for couch
I bought a couch from artvan and I paid extra money for life warranty that covers for leather wear and tear. The couch became wear and tear, and contacted with them. They sent someone to check the damage and he gave me a number that I can call after 24 hours and left...
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1.9
#1277456
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Art Van Furniture - Such disappointment
Art Van Furniture - Such disappointment
Art Van Furniture - Such disappointment
We purchased the Hancock table and chairs w the extended warranty as the salesman told us it would protect us against scratches, etc. I absolutely loved the distressed farmhouse look and was overly excited to get a new table. The only drawback is that We have small...
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1.6
#1268696
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Art Van Furniture - Leather couch peeling.( tanned leather does not peel)
My wife pointed Out that the couch was peeling (leather)Called the service center someone came out took pictures told me to call in three days. called back in four days.Art van Told me that they can repair it for $75 because I did not report it sooner than five days of...
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Anonymous
Ron R

I am in the same situation with Art Van and and their so called leather couch. Real leather does not peel. I am getting the corporate run around. Good money spent on junk and ...

1.0
I liked
  • Ronny the salesman
I didn't like
  • Useless warranty
#1230915
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Art Van Furniture - Mattress nightmare
We bought a very expensive mattress and after 13 months it had 2 large holes. They would not repair because it's out of warranty. I was not satisfied, so I contacted the manufacturer. They were willing to repair the mattress, but had to coordinate with ArtVan. I spoke...
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1.5
Product
#1232732
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We bought a mattress and it did not work for us. After a week we are trying to return the mattress and they say we have to wait to sleep on it for a month. Ridiculous. we have not been able to sleep on it for 5 days and the store manager just laugh at me cynically when...
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1.0
I didn't like
  • Product i received
  • Service
#1279162
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Art Van Furniture - Disgusted and wish i never tried them

Have suppose to fbe leather furniture thst is less than 2 years old have had a host of problems with this company who refused to honor warranty. To contact the store or headquarters is a joke. These people could care less and treat you accordingly. They are like horrible car salesmen they roll out the red carpet to get your business and then treat you like a dirty secret
1.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1266566
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Art Van Furniture - Was charged for a tv that was suppose to be free
Art Van Furniture - Was charged for a tv that was suppose to be free
I purchased a living room set and was suppose to receive a free tv later on i noticed i was charged $500 for the tv i made dozens of calls and emails and received dozens of different answers why it shows on my receipt the last response is because they discount the...
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#1254737
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On Dec. 31, 2017 I purchased a mattress set at the Bay City Artvan store. The sales person explained to me that if I agreed to a 150.00 additional charge on the purchase and I was unhappy with the purchase the 150.00 would go to the purchase of a new mattress. Which I...
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3.2
I liked
  • Variety
I didn't like
  • Misleading saleswoman lying to customer
#1244314
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Art Van Furniture - Defective furniture delivered
Art Van Furniture - Defective furniture delivered
My leather sofa set was delivered on December 20th. The furniture looked fine. Within weeks, there was a very small peel or crack on the sofa. I called the Service Deoartment and he said he coukd take care of that. A week later, I moved the sofa to dust behind it. I...
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1.6
#1217456
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Contact Art Van Furniture

Mailing Address:
Art Van Furniture
6500 14 Mile Road
Warren, MI 48092
Phone:
(586) 983-2078
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Art Van Furniture - Fiberboard used instead of solid wood
Art Van Furniture - Fiberboard used instead of solid wood
My rocking, recliner chair began leaning and would not operate smoothly. I disassembled the rocking assembly and discovered the weight bearing rocker pieces are made of pressed fiberboard....not solid wood! I replaced them with real wood and the chair now functions...
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Anonymous
Gee Gee

How is that Art Van's fault? They didn't make the chair. Btw, if you had a warranty, you voided it by replacing the pieces.

SnowWanderer
WorstPigeon

Who wrote that my review is from an opinion by 'Worst Pigeon' reference a review I just added to your site? I never named my profile Worst Pigeon.

1.7
#1225948
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