1 comment

The glass top shattered for our expensive patio furniture purchased from Art Van.The table umbrella caught a breeze, blew into the air, and shattered the glass top.

Could have killed me. Art Van at first would not replace it at all. Then they said to call again next spring when they take such orders. I did.

I waited a half a year for spring to roll around and ordered it. They charged me for the glass. I have waited another two months for a *** piece of glass that they claim must come from overseas. Really?

Am I to believe they don't make glass in America? Maybe Art Van ought to do business with American vendors and they could service people faster. It has been a year and I am still waiting for a *** piece of glass to replace the shattered table top. I did manage to get $100 in store credit from them for getting jerked around, but I was not able to use it when I ordered the glass.

Go figure. When I call the service department, they can not tell me when the glass will arrive. Meanwhile, the table top is all wavy and will not balance a beverage.

I regret the entire purchase.I don't even like the patio furniture anymore.

Monetary Loss: $50.

Had an Experience with Art Van Furniture?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Naperville, Illinois, United States #682810

looks sike you are sheeeet out of luck :grin

You May Also Like

Art Van Furniture - Leather sofa Art Van Furniture "I bought a leather sofa for $1200.00 (1st mistake) from Art Van. I noticed after 2-3 months that the back of the sofa was wearing off. I treated it with..." Read more Art Van Furniture - Review about Leather Couch from Sylvania, Ohio Art Van Furniture "Terrible horrible warranty service, the tech insulted our intelligence when he concluded its leather color fading (after 6 months of purchase), we requested second look and he would not change..." Read more Art Van Furniture - Bad material leather couch Art Van Furniture "Very disappointed of how my couch is turning and how it's not cover under warranty. I called a tech 6/8/2017 for them to see my couch because its cracking. I..." Read more Art Van Furniture - Review in Furniture and Decor category from Carleton, Michigan Art Van Furniture "The recent experience my family and I had with Art Van would probably be one of the worst customer service encounters I have had yet to date. We went..." Read more Mercari - They do NOT care about YOU Mercari "Please remember, the Mercari team does not give 0 F***''s about you, always know this. I (was) a seller. I sold tons of stuff. I wrapped my packages in pink..." Read more Colonial Van Lines - Do yourself a favor and just rent a POD Colonial Van Lines "The process started out fine. I worked with Andrew in the sales department and he assured me repeatedly that they always overestimate the weight of everything so that there are..." Read more Bacteria/fungus INSIDE FERRERO ROCHER 2017 Ferrero Rocher "Got a box of ferrero rochers on the 21st of July (expire September 2017) in Australia. Took a *** out of one of them so it spilt in half then..." Read more Amazon - Recurring Payments Amazon "I have discovered another way for big business to make money. I have been trying to get Chase to stop taking money out of my bank account when I have..." Read more