Bought a chair from Art Van.My 45 lb daughter sat in the chair and the back broke off.
Art Van tells me it's not a manufacturer defect and refuses to replace said chair. They then proceeded to tell me that if my kids weren't horseplaying, the chair wouldn't break. I asked the manager what she would do if it were her son.
She said "I thought you said it was your daughter in the chair."My kids are a lot of things.They surely aren't heavy enough to exert enough force to break through "solid wood."