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Took out a warranty on my furniture upholstery (A WASTE), got a stain on it.Call them to come out and they did.

The two of them. One of them sprayed on stain upholstery, Took his rag out and wipe on it a couple times. Told me to let it dry and the stain will be gone.

NOPE, STILL THERE!!!!!!(They left a Bad experience) I have bought all my Furniture from Art Van, but I think its time to give other furniture retailers a opportunity.

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Anonymous
#1138351

Call the service dept back and let them know the stain did not come out. Per the terms of the warranty, they will replace the piece if the stain cannot be removed as long as it is caused by something edible, or human or pet bodily fluids, and you report it right away.

Anonymous
#1138348

Call the service dept back and let them know the stain did not come out. Per the terms of the warranty, they will replace the piece if the stain cannot be removed as long as it is caused by something edible, or human or pet bodily fluids, and you report it right away.

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