I bought a couch from artvan and I paid extra money for life warranty that covers for leather wear and tear. The couch became wear and tear, and contacted with them.
They sent someone to check the damage and he gave me a number that I can call after 24 hours and left without telling me anything. After 24 hours, I did call the number but unfortunately they refused to fix my couch by saying your warranty doesn't cover wear and tear. I'm really disappointed for what they did to me.
So in this case be careful Artvan and salesmen don't trust at all. Now I don't have where to address my problem except to comment here.
Product or Service Mentioned: Art Van Furniture Sofa.
Reason of review: Warranty issue.
Location: 425 East Eisenhower Parkway, Ann Arbor, Michigan 48108, United States